
Introduction
Fluid lines and dramatic spaces make the Holland America Nieuw Statendam a modern beauty. The second in the line of Pinnacle-class cruise ships, its design draws inspiration from the elegant curves of musical instruments. When not relaxing in well-appointed suites or staterooms, guests will have a multitude of innovative dining and entertainment options—from Rudi’s Sel de Mer to Nami Sushi to the Rolling Stone Rock Room, B.B. King’s Blues Club, and the visually stunning two-level World Stage.
The World Stage
Breaking from the line’s traditionally styled theatres, the World Stage is a flexible space that can have multiple stage configurations, ranging from in-the-round to the more conventional proscenium staging. The theatre will initially host five new productions performed in repertory by a cast sourced from around the world. Entertainment meets innovation with a new main theatre design that surrounds the audience with a 270-degree LED screen.
Service Animals
Holland America Line only permits service animals onboard, defined as those animals that are individually trained to provide assistance to an individual with a disability. They do not permit guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact the Access & Compliance Department.
Guests who are Deaf or Hard of Hearing
To help maximise the cruise experience for guests who are deaf or hard of hearing, Holland America Line has made the following items available:Guests who are Blind or have Low Vision
To help maximise the cruise experience for guests who are blind or have low vision, Holland America Line has made the following items available:Cruising for Children with Special Needs
At Holland America Line they do not discriminate against individuals on the basis of disability. They seek to the extent feasible to accommodate the needs of all individuals with disabilities, including children. However, due to the sensitivity of caring for any child, with or without a disability, they must first determine what the child's specific needs are so they may properly evaluate and determine the best and safest way to meet the child's needs. They encourage families to contact the Access & Compliance Department prior to their cruise, to evaluate and determine what the child's specific needs will be and how best to accommodate those needs.
Personal Mobility Equipment
For the safety of all guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria:
Width: 23" maximum in order to be accommodated in a standard stateroom, unless collapsible to a width of 23" or less
Weight: 100 lbs. maximum without battery
Batteries: Must be Gel or Dry Cell or AGM (Absorbed Glass Mat) only
They recognise that for some people, a larger scooter may be essential. If you believe you need a larger scooter, please contact the Access & Compliance Department so that you can discuss your requirements.
For guests with food intolerances or allergies that are not life-threatening, please contact the Ship Services Department. For guests with life-threatening food allergies, Holland America Line asks that guests provide detailed information to the Access & Compliance Department by completing a Special Requirements Information (SRI) Form. Guests should indicate on this form which foods may potentially cause a severe reaction.
Guests with a variety of severe food allergies sail with Holland America Line regularly. Their galley staff on board is accustomed to and experienced in dealing with these types of needs. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. It is important to note, however, that meals are prepared in mass quantities on board, thus there is always the possibility of some cross-contamination. As such, Holland America Line cannot guarantee that a guest will not come in contact with those items. Although the Access & Compliance Department will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Dining Room Manager upon boarding to review the details of these special dietary needs.
Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of 21 (25 years of age or older in the case of persons serving as chaperones for approved organised student/youth groups). Alcoholic beverages will not be served to guests under age 21. Due to limited medical facilities on the ships, they will not accept reservations for infants under 6 months old at time of sailing. For trans-ocean crossings, or other itineraries which the Medical Department feel present a significant risk, infants must be a minimum of 12 months of age at embarkation. Guest under the age of 16 are not allowed in the Greenhouse Spa & Salon.
Minors under age 18 traveling to certain foreign countries must be accompanied by both parents or have a notarised letter of consent signed by the parent(s) not traveling. If the other parent is deceased or the child has only one legal parent, a notarised statement must be obtained as proof.
All minors under age 18 must travel with all proper identification requirements in addition to the signed letter of authorisation. Minors who are U.S. citizens should have a certified copy of their birth certificate or another form of proof of citizenship. Children 16 or older are also required to have a photo ID. If traveling outside of the Western Hemisphere, a passport is required. Your travel agent can provide additional information about this requirement.
Parents, guardians and chaperones are responsible for overseeing the conduct of minors in their care. As such, minors may not be left unsupervised on board the ship. A parent or legal guardian MUST accompany all children under the age of 18 on all tours for safety and liability reasons.
Minors Going Ashore
Parents and guardians are responsible for deciding whether or not minors under age 16 are allowed to go ashore without adult supervision. If you want to permit a minor traveling with you to go ashore without an adult companion, please discuss this in advance with the ship's Security Officer so that they can make a notation of this in the gangway control system software. Absent this approval, the security personnel will generally prohibit minors from leaving the ship without an adult companion although the line cannot provide absolute assurances in this regard. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions.
The right clothing can make a big difference in the enjoyment of your cruise. First and foremost, dress for comfort. Daily life aboard ship and in ports of call is relaxed and casual. Warmer climates call for clothing made of lightweight, breathable fabrics. For cooler climates, the line suggests casual clothes that can be layered easily and possibly a raincoat and waterproof hat or umbrella and gloves. Certain shore excursions may require particular attention to clothing. For example, certain churches or other places of worship may not allow tank tops or short pants. Bring a swimsuit as all ships have pools and whirlpools. You may wish to bring more than one outfit for the water. They ask that you wear shoes and a cover-up over a bathing suit when walking through the interior of the ship. If you would like to jog on the sports deck or work out in the fitness centre, bring workout gear. Footwear should include comfortable walking shoes for visits ashore and sandals or rubber-soled shoes for strolling on deck.
Evening dress falls into two distinct categories: Formal or Smart Casual. Smart Casual can be defined as slacks and collared shirts for men and casual dresses, slacks and informal evening wear for women. T-shirts, swimsuits, tank tops and shorts are not allowed in the restaurants or public areas during the evening hours. On festive Formal evenings, ladies may wear a suit, cocktail dress, gown or fancy blouse/top with slacks and gentlemen wear a jacket and tie, dark suit or tuxedo. There are approximately two formal nights per week.
In order to complement your fellow guests, Holland America Line asks that you observe the suggested dress code throughout the entire evening.
Electronic cigarettes are permitted in staterooms but not in other public areas of the ship other than on outside decks designated as smoking areas.
Generously proportioned and filled with light, these elegant suites include a living room, dining room, pantry with microwave and refrigerator, and floor-to-ceiling windows overlooking a private verandah with whirlpool. The bedroom features a king-size bed—our Signature Mariner's Dream™ bed with plush Euro-Top mattresses, and the bath includes an oversize whirlpool bath and shower as well as an additional shower stall. There's also a sofa bed, suitable for two people, and a guest toilet. Amenities include a private stereo system, use of the exclusive Neptune Lounge, private concierge and an array of complimentary services. The configuration of staterooms may vary from the images shown.
Dazzling entertainment options abound on board Nieuw Statendam. The new Lincoln Center Stage and Billboard Onboard venues join the already popular B.B. King’s Blues Club for a complete new “Music Walk” experience.
Onboard activities abound, including intimate tasting and wine-blending classes at BLEND by Chateau Ste. Michelle.
Direct from Beale Street, the B.B. King’s All-Stars Band brings the best of Memphis music to sea. From funky and fast to soulful and smooth, this eight-piece band performs nightly in the Queen's Lounge.
In an exclusive partnership with the world’s leading center for the performing arts, Lincoln Center Stage showcases outstanding live chamber music performances.
Guests are part of the show as live musicians rock the crowd with 50 years of chart-topping hits. Between nightly sets, guests can sing and play along with trivia questions presented on screens throughout the room.
With its two-story, 270-degree wraparound LED screen surrounding you in high-definition, our World Stage is a dazzling, trendsetting theater where innovation meets entertainment.
From perennially popular slot machines and blackjack tables to the latest in sophisticated gaming, the Casino offers games for all levels, staffed with professionals eager to help you learn new skills.
Complimentary films and popcorn are waiting for you in your ship's movie theatre. Movies can also be enjoyed from the comfort of your own stateroom or suite. On ms Koningsdam, step out on the Lido Deck to enjoy a movie on the giant LED screen.
Enjoy cocktails and ocean views while listening to live string music.
With its impressive collection of more than 130 labels, Notes, a dedicated whiskey bar on MS Nieuw Statendam, is an aficionado’s paradise.
In this unique art-themed bar, order from a menu created by Master Mixologist Dale DeGroff, a 2015 James Beard Who's Who Inductee.
Gather around and sing along as our pianist plays your favorites.
Partake in exotic cocktails and sakétinis amid wraparound ocean views.
Sip refreshments poolside in shaded seating around the bar or delivered to your sunny chaise lounge.
Enjoy cocktails and breathtaking sunsets in this unique lounge, which features sweeping panoramic views.
Savor refined coffees, drinks and liqueurs to the sounds of Adagio, a classical ensemble.
Explore a lively mix of three specialty bars — Champagne, Martinis, and Spirits and Ales.
Enjoy a wide variety of duty-free shopping in the Signature Shops such as Merabella, a luxury jewelry boutique featuring high-end watches and pieces from noted designers.