Food & Drink

Dining Room

Entertainment

Panorama Lounge

For some casual relaxation and discussion guests can visit the Panorama Lounge, with floor-to-ceiling panoramic windows for a stunning view.

The Panorama Lounge is the Ship’s entertainment venue, with stylish furniture, full-service bar and a self-serve beverage station. Here guests can watch a live evening show program by local performers, including dancers and musicians.

Depending on the visited ports along the Avalon Saigon itinerary on Mekong river, the Panorama Lounge also hosts Cambodia and Vietnam culture and history related lectures and multimedia presentations by local speakers. Another entertainment options at the Lounge are the Afternoon Tea service, cocktail hours and movie nights.

Observation Lounge

There is an open-air observation lounge with shade system and premium lounge chairs, up on the Top Deck, gives guests a prime view to enjoy with a drink in hand. 

Gift Shop

The onboard Gift Shop offers guests the chance to purchase Cambodian and Vietnamese hand-made souvenirs, traditional clothing, fashion accessories, special occasion gifts, and jewellery.

Fitness

Fitness Centre

On the lower deck, guests can keep fit and release some tension in the small but well equipped Fitness Suite.

Spa Treatment Room

Up on the Top Deck, guests can also make use of the serene Spa Treatment room, managed by professional masseurs. Treatments range from massage to body wraps, and booked by appointment only.

Other

Accessibility

Avalon Waterways makes reasonable attempts to accommodate the special needs of disabled and mobility impaired travellers but is not responsible in the event it is unable to do so. Because we cannot provide individual assistance to travellers in many situations, and most of our transportation services are not equipped with wheelchair ramps, we recommend that you view our terms and conditions for details and contact us to learn more.

Dietary Requirements

We know that some travelers may have specific dietary requests. Unfortunately, dietary requirements cannot be guaranteed on our vacations. We make our best effort to accommodate your requests, but our vessels, as well as hotels and restaurants, may not be able to manage specific diet requirements. Dietary requirements should be advised at time of booking and we ask that you also discuss these with your Hotel Manager upon embarkation.

Age Restrictions

Avalon Waterways have found over the years that cruising holidays are not ideal for young children. For this reason, they do not take bookings for children under 8 years of age and there are no special arrangements or activities for children on board.

Dress Code

Your comfort is our first concern. Onboard and onshore dress codes are casual. Please bring comfortable walking shoes for sightseeing. Dinner attire is casual—open-neck shirts and slacks for men; slacks, skirts, or dresses for ladies. Coats and ties may be worn if preferred. The Welcome and Farewell Dinners in Europe are dressy, but not formal. On the Mekong, Amazon, and Galápagos, dress attire, including coats and ties, is not recommended due to the warm, humid climate.

Sustainable Travel

Avalon is committed to minimizing its impact on the environment and to reducing its dependence on non-renewable resources. In this endeavor, we have implemented policies to support this mission and are working carefully to enhance our products with this mission and our values combined. We are committed to complying with all relevant legislation and/or regulations.

Avalon maintains a policy of “Leave Only Footprints and Take Only Photos.” Our staff and major service providers strive to ensure that no removal of any natural or cultural artifacts or materials occurs to ensure each environment looks and functions the same before and after our visit. Our cruise directors educate passengers on our “do no harm” code of conduct to ensure passenger compliance.

Air Conditioning & Heating

All rooms on the ships are air conditioned and heated. All ships have individual controls in the staterooms.

Laundry

Laundry service is available on board for a modest fee. Check the price list in your stateroom. Clothes cannot be dry cleaned on board. For safety reasons, we ask that passengers do not iron their clothes in the staterooms as this is a safety hazard. Onboard laundry service will press your clothes for a fee. Laundry service is not available in the Galápagos.

Internet Access

All Avalon ships in Europe have complimentary Wi-Fi available. On the Mekong, complimentary Wi-Fi access is available in the Panorama Lounge. The signal is not always reliable, as you will be cruising through remote areas. To access the ship’s Wi-Fi Internet network, you will be given a PIN number at reception to use on your laptop, tablet, or mobile device. Wi-Fi is not available in the Amazon or Galápagos.