Food & Drink

Waterside Restaurant

Umi Uma by Nobu Matsuhisa

Beefbar

Trident Grill

Osteria D'Ovidio

The Bistro

The Vintage Room

Scoops Ice Cream Bar

Marketplace

24 Hours In-Suite Dining

Tea Time

Entertainment

Casino De Monte-Carlo

Le Casino de Monte-Carlo is offering a new and unique experience onboard. Place your bets on table games with the unique savoir-faire of Monaco’s world-famous casino or get excited to a dynamic range of slots to hit the jackpot. An ultimate way to embrace the thrill of the game in an elegant atmosphere adorned in the hues of the historical building.

Apropos & Facets Onboard Shopping

Heighten the experience on board with a selection of fine jewelry, watches and cruise wear available in our arcade, alongside designer apparel. Make the most of being at sea with a selection of duty free items available.

Atrium

The central meeting place on the ship where you can visit the front desk, concierge, shore excursion desk, or sip on a casual drink at the Crystal Cove.

Computer University@Sea

Our innovative Computer lab onboard led by a team of tech experts.

Connoisseur Club

An elegant space to indulge in the finest cigars and cognacs.

Crystal Collection

Offers fine perfumes and colognes, cosmetics, purses, sun glasses, and jewelry.

Crystal Cove

An ideal refreshment stop any time of the day, and the perfect place to meet friends for a pre-dinner cocktail. Enjoy a variety of musical styles as the day turns into night.

Library

A well-stocked library containing over 2,000 books on a range of subjects from classics to popular biographies, history to contemporary mysteries. Plus enjoy an ample selection of magazines and board games perfect for poolside reading.

Palm Court

Featuring large sky lights, floor-to-ceiling windows and a fabulous 270-degree forward view, this venue is perfect for afternoon tea, social gatherings and dancing.

Seahorse Pool

Our lap pool with plenty of surrounding deck space to sunbathe, relax and read while enjoying a cool drink in the afternoon.

Starlite Club

On selected evenings before and after dinner, this entertainment lounge features dancing, production spot shows, cabaret performances and other themed events.

Jade Night Club

An intimate lounge for a late-night drink, dancing or a place to let loose with karaoke.

Hollywood Theatre

The ship’s sleek cinema for recent-released movies, live sport events, guest lectures and religious services.

Galaxy Lounge

Performances are the focal point here, with appearances by fantastic Broadway-style performers and headline entertainers. Drink service provided before each show.

Avenue Saloon

Signature piano bar with an intimate ambience. The perfect setting for a cocktail before and after dinner.

Fitness

Aurὅra Spa

Our spa offers a wide range of health and beauty services for ladies and gentlemen. There is a complete sauna and steam room facilities, as well as a variety of treatments, including aromatherapy, aqua meditation, exfoliation, reflexology and Swedish massage. Treatments are by appointment only.

Crystal Life Fitness

Our 3,000+ square-foot Fitness Center, Weight Room and Aerobics Studio feature an extensive line of professional weights and Technogym® exercise equipment, along with panoramic views. ​We also offer Wellness program with classes in yoga, mat pilates and spinning classes. Our ships’ full-time Fitness Director offers fitness advice and a variety of stretch and aerobic instruction.

Golf Driving Nets & Putting Green

Practice your golf-game with the expert coaching of our qualified PGA golf pro (available on most cruises). TaylorMade® clubs are available from the sports director or golf pro, and for personal use in port, you can head to the concierge desk to rent a set of clubs.

Wimbledon Court

Hit the full-sized paddle tennis and pickle ball court for a friendly game. Crystal Serenity has two courts available.

Table Tennis

Challenge a friend to a fun game of ping-pong on one of our tennis tables.

Enrichment

Shore Excursion Desk

Visit the Shore Excursions desk to learn about our unique on shore experiences. Each experience is created in partnership with our sister company, A&K Travel.

Bridging shoreside discovery with onboard elegance — the lauded Crystal experience was voted #1 in Condé Nast Traveler’s Readers’ Choice Awards, and the very best for food, service, nightlife and romance in Travel + Leisure’s World’s Best Awards — both Crystal Symphony and Crystal Serenity will offer extended seasons throughout the Mediterranean and Europe. Crystal Symphony will spend the entire year sailing abroad, exploring places from Vietnam, Cambodia, and India to destinations including Qatar, Kuwait, the UAE and Egypt. Crystal Serenity will also navigate the shores of North America, with routes revealing treasures from Canada to the Caribbean.

Other

Wheelchair Assistance

Guests with limited mobility should ideally be able to navigate the ship independently. Alternatively, they may opt to travel with a companion who can provide assistance if needed.

Service Animals

Service animals will be permitted on select voyages. Animals that are not trained to do work or perform tasks are not considered to be service animals. Emotional support animals, which provide emotional support, well-being, comfort, or companionship to an individual with disabilities but are not trained to do work or perform tasks, are not considered to be service animals. Pets and other animals who are not service animals are not allowed on board.

For more details, please contact [email protected]

Smoking Policy

At Crystal, we recognise that some of our guests smoke and others do not. While most areas of the ship are non-smoking, there will be designated smoking areas throughout. Please note that pipe and cigar smoking is only allowed in the Connoisseurs Club and all suites/guest rooms are non-smoking, including on the verandas.

Dress Code

At Crystal, we want guests to feel confident and relaxed throughout their stay, so we have compiled the following guide to the different dress codes on board. If you have any questions, please don’t hesitate to contact us by calling 1.888.617.0110 or +1.786.464.4420.

Day Casual

A less formal look allows guests to feel comfortable during the day; Day Casual attire may be worn everywhere, including our restaurants, until 18:00.

Suggestions for a Day Casual look:

Women

• Sundresses
• Elegant shorts
• Jeans
• T-shirts or blouses
• Linen clothing
• Swimsuits with cover-ups (when not poolside)

Men

• Shorts
• Jeans
• T-shirts or polo shirts
• Linen clothing
• Swim shorts with a T-shirt or polo (when not poolside)

NOTE: Swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps, and clothes bearing any offensive messaging are not permitted. Covered swimsuits may only be worn at Trident Grill, Tastes, and Marketplace.

Evening Resort

A step up from Day Casual, after 18:00, we ask that guests adopt the more refined Evening Resort dress code.

Suggestions for an Evening Resort look:

Women

• Dress
• Skirts
• Pants
• Blouses or sweaters
• Dark-wash jeans with no rips
• Tailored dress shorts

Men

• Shirts
• Collared polo shirt
• Sweaters or smart designer sweatshirts
• Dark-wash jeans with no rips (only when accompanied with a jacket)
• Chinos
• Sports jacket or blazer (optional)
• Tailored shorts (these may only be worn in the Tastes restaurant)

NOTE: Please avoid flip-flops/sliders, swimwear, and hats.

Formal Evening

On sailings over seven days, there will be at least one optional ship-wide formal night (depending on the length of the segment), which will require more formal cocktail chic attire. These special events will be defined in your personal pre-sailing guide.

Suggestions for a Formal Evening look:

Women

• Cocktail dresses or gowns
• Suits Evening skirts or pants with an elegant top
• Evening shoes

Men

• Suits or tuxedos
• Shirts
• Dress shoes
• Ties (optional)

*Formal evening attire should be adhered to in the specialty restaurants, during a captain or officer dinner, and during a recognition dinner

As always, dress for the climate and conditions of any destination we visit.

What's Included

WHICH RESTAURANTS ARE INCLUDED AND WHICH ARE SUBJECT TO AN UPCHARGE?

Our restaurants are complimentary, except for The Vintage Room. For our specialty restaurants, Umi Uma by Nobu Matsuhisa Restaurant and Sushi Bar and Osteria d’Ovidio, guests will be allotted one complimentary reservation for two people per voyage of up to 11 days (more than one for more extended stays – see below). In addition, guests staying in Crystal Penthouse or Junior Crystal Penthouse Suites can enjoy unlimited free visits.

• Up to 11 days: One complimentary reservation to each restaurant
• 12 to 22 days: Two complimentary reservations to each restaurant
• 23 or more days: Three complimentary reservations to each restaurant
• Reservations above the complimentary allotment will be $50 per person.

WHAT AMENITIES ARE INCLUDED IN SUITES AND GUEST ROOMS?

• Beverages including select fine wines, champagne, premium spirits, and all nonalcoholic beverages such as bottled water, soft drinks, and specialty coffees

• Gratuities for housekeeping, dining, and bar staff

• One complimentary reservation to Osteria d’ Ovidio and one complimentary reservation to our second Asian specialty restaurant (not yet announced)

• Butler service in all suites and guest rooms

• Wi-Fi/Internet access in-room and throughout the ship, signal permitting

IS DRY CLEANING INCLUDED WITH ALL ROOM CATEGORIES, OR JUST SUITES. OR WILL IT DEPEND ON THE TRAVEL TIER?

Dry cleaning will be included in select suite categories and detailed on your itinerary.

IS ROOM SERVICE INCLUDED?

An expansive, complimentary in-suite dining menu will be available. Select suite categories will also be able to order from specialty dining venues via their butler.

Medical Needs

CAN I BRING OXYGEN ON BOARD?

If you are dependent on oxygen or require oxygen therapy, you must supply your own oxygen.

CAN I BRING A CPAP MACHINE?

The following devices are permitted on board:

• BIPAP machines, CPAP machines, Concentrators, and Nebulizers.
• You must bring your own equipment on board for personal use. Please hand-carry these items and do not place them in your checked luggage.

Language

The official language spoken on board is English. All officers, staff, and crew as well as local guides and regional specialists speak fluent English. All announcements and lectures will be presented in English.

Special Dietary Requirements

In most cases, we can accommodate special requirements. Please provide details about any allergies or food requirements to our Reservations team or your travel advisor prior to your cruise departure.

Alcohol Policy

You may bring your own nonalcoholic or alcoholic drinks aboard. Please note that certain restrictions apply by country or destination.