Food & Drink

Restaurant

À La Carte

Cafe

Entertainment

Trollfjord Lounge

Trollfjord Lounge can be found on Deck 5.

Vesterålstuen Lounge & Bar

Vesterålstuen Lounge & Bar can be found on Deck 4.

Shopping

Selling souvenirs, knitwear, books, postcards, postage stamps and a limited supply of toiletries.

Library

The books are in a variety of languages including Norwegian, German and English, also there are game tables available to play cards and chess.

Fitness

Sauna and Fitness Room

Keep active in the fitness room before enjoying a soothing steam in the sauna.

Enrichment

The “Fresh Air Factor”

There are often lectures and presentations held on deck out in the fresh air. These lectures and presentations∘ are related to marine and coastal life. For example, there is a performance of “Arctic Circle Ceremony” or “Leaving the Arctic” rituals when crossing the Arctic Circle, cod tongue-cutting demonstrations and training on how to fillet a fish, all of which are led by local fishermen. There are other activities on board, such as hunting for the Northern Lights in winter or sleeping on deck under the midnight sun.

Of course, all of these activities and lectures are voluntary. If you wish to simply relax and enjoy the view of the ever-changing scenery, you are more than welcome to do so.

Also enjoy a lecture in one of the conference rooms.

Excursions

Enhance your voyage with our wide range of optional excursions that allow you to delve deeper into the dramatic landscapes, rich history, and charming culture of Norway and Svalbard. We offer more than 130 excursions up and down the coast, each run by local suppliers who are ready to showcase the wonders of their home.

Take your pick from a palette of active adventures such as kayaking along Ålesund’s waterways, quad biking to the North Cape or snowshoeing in Tromsø. If you’re interested in history, you can join a World War II tour in Kristiansund or explore the hidden rooms of Nidaros Cathedral in Trondheim.

There are plenty of opportunities to sample the delicacies of the Norwegian coast, too, with visits to the world’s northernmost brewery and boat trips to go king crab fishing with locals. We also recommend cultural visits that introduce you to Sámi culture or to the workings of a family-run dairy farm in Lofoten.

An excursion for every season

While many excursions are offered year-round, some are season specific. Summer is a glorious time to be in Norway and Svalbard, with a variety of activities that make the most of the long, leisurely days of the Midnight Sun. Why not enjoy a RIB safari in search of Sea Eagles or a guided e-bike tour around the island of Senja?

The cooler weather in autumn, winter, and spring turns Norway into a wonderland of snow, best enjoyed by dog sled or on cross-country skis. You could also try your hand at snowmobiling, hopefully with the Northern Lights dancing above.

Activities that are right for you

Our diverse excursions cater not just for varied interests but also for different mobility levels, so you can choose the activity that’s right for you.

We offer four distinct physical levels that cater to all – from accessible museum visits to challenging hikes that require a good level of fitness. Certain activities are even wheelchair-friendly, ensuring inclusivity for all.

Caring for the community

We work with on-the-ground suppliers to offer you a truly authentic experience with every excursion. These local outfits have a wealth of knowledge about the area, and they’re passionate about sharing their expertise and unique offerings with visitors like you.

Not only that, but your bookings help to preserve the local culture and heritage of the Norwegian coast. It feels great to know that your support directly benefits the people and communities who call this beautiful place home.

Hikers’ heaven

Feel a sense of friluftsliv, the Norwegian word that encapsulates a love of the outdoors, on optional hikes guided by your Coastal Experience Team.

You can purchase hikes individually, as a seasonal bundle of four, or as a pass that gives you access to all hikes.

How to book an excursion with Hurtigruten

It’s easy to book an excursion. To book online, go to our excursions hub and either input your booking reference or select your voyage from the drop-down menu. Choose the excursion you want and then click the ‘Add to Reservation’ button. A member of our team will then contact you to arrange payment and confirm your booking. 

Other

Authentic Heritage

MS Vesterålen provides passengers an authentic heritage experience. In its exciting programme you will learn more about the ship´s maritime operations, logistics and hotel operations. You will get an opportunity to get closer to the Hurtigruten operation and to learn more about the operation along the Norwegian coast. The programme includes the following:

• Different topics every second day, related to Hurtigruten´s operations. Evening talks hosted by the ship´s tour leader, including interviews with different crew members who share their insights about work and life on board.
• A short film and/or presentation during the evening talk programme about the engine room, bridge, galley, cargo deck, and more.
• Practical courses within relevant topics, including “Learn to read and use marine charts” and “Make the Norwegian traditional dinner Fårikål”. Due to limited capacity, these courses are available for a fee and can be booked on board .
• Operational and historical `points of interest´/ fun facts presented on deck along the sailing route.
• Exhibition about Hurtigruten´s history, ship design and construction, route planning, navigational facts and operational development.
• A logbook of the entire journey available for purchase at the end of the trip. 

Booking Shore Excursions

We recommend pre-booking excursions to avoid disappointment. You can pre-book excursions up to four weeks prior to departure (2 weeks if paid by credit card) at the rates presented.

Any remaining excursion places will be sold on board. All bookings on board will be charged in Norwegian Kroner at the ship’s exchange rate. The price in local currency may differ due to exchange rate fluctuations.

Please note that all excursions are provisional and subject to change – current weather and sea conditions may affect the viability of certain excursions. Excursions may also be subject to minimum/maximum numbers.  

Wi-Fi

We offer complimentary Wi-Fi on board our ships. Guests on a Select fare will first need to register on our 1893 Ambassador loyalty programme to access the Wi-Fi. It’s free to sign up and you’ll also have access to discounts and a range of other benefits.

Please note that the Wi-Fi signal varies depending on different locations on the ship. As the ship sails in remote regions of Norway, speeds may also be slower and not suitable for streaming services. 

Dietary Requirements

We offer a wide range of plant-based options for lunch and dinner, suitable for vegans and vegetarians. Our chefs can also cater for special diets and some food allergies if you let us know ahead of time. It is very important that, at the time of booking, you make a point to tell us clearly about any food allergies you have.

What to wear

On board, dress is informal. Although some passengers choose to change for dinner, the dress code is casual rather than formal. The weather in Norway can vary during the course of each voyage or even during the day. To cater for these variations, we recommend the layered-dress approach that enables you to adapt to changes in temperature, wind and precipitation conditions easily.

For all voyages, we advise you to take breathable rain and windproof clothing. A warm hat, gloves, scarf and thermal clothing can be useful, together with thermal underwear, during the winter months. On land, where it may be icy, sturdy shoes are important for shore excursions and a walking stick/trekking pole may be useful.

Mobility

We also warmly welcome guests with reduced mobility. If needed, our sales consultants will also search for and book suitable hotel rooms for you. You will have to bring along your own standard-sized collapsible wheelchair. If you’re able to get around the ship in a wheelchair unaided, you do not need to travel with a companion. Guests who require assistance will most likely need to travel accompanied. Talk to your travel agent about this.

When the ship stops in a port along the Norwegian coastline, there is always a ramp or a gangway to get you on and off the ship. The only exception is Urke, where we do not dock. Access to this town is only for guests who are going on an excursion. Disembarkation takes place by tender boat, and is therefore not suitable for wheelchair users.

These excursions are not specifically adapted to guests with reduced mobility. Ask our coastal experts when you are on board and they’ll be able to advise you as to which excursions are suitable.

It’s important that you inform us of any mobility challenges when making your booking, so we can make the best possible arrangements for you.

You will need to bring along your own standard-sized collapsible wheelchair, which should be stored in your cabin when not in use. If you’re able to get around the ship in a wheelchair unaided, you do not need to travel with a companion. Guests who require assistance will most likely need to travel accompanied. Talk to your travel agent about this.

Languages

Norwegian and English are the official on-board languages. Some Hurtigruten Guides (or the Tour Leaders on board MS Vesterålen), personnel at the reception and service crew often also speak German.

Most of our excursions are guided in two or three languages. Please contact the Hurtigruten Guides or Tour Leader on board for further information.

Safety

It is a safety requirement that all Hurtigruten passengers attend a compulsory safety briefing in Bergen and Kirkenes before the ship leaves port. After embarkation, the crew will greet you and conduct the mandatory safety brief at intervals. This will last between 10-15 minutes.

The briefing will include a demonstration of how to put on a life jacket and the instructions to be followed in the unlikely event of an evacuation or other emergency during the voyage. The briefing is compulsory for all passengers including those who have travelled with Hurtigruten before. There will be an opportunity to ask questions if you have any concerns.

Please familiarise yourself with the emergency procedures as shown in the cabins (there is a diagram on the cabin door and in public areas), and ask at reception if in doubt. In many ports, there may be a good deal of activity on the quay with cars joining/leaving the ships and/or goods being loaded or unloaded. Please be alert to such traffic when embarking and disembarking.

Take care during winter months when it is icy underfoot, particularly on the outside decks and when disembarking the ship or alighting from coaches. Ice spikes and other winter clothing can be purchased in the ships store. Do not carry large amounts of cash and keep valuable items, including mobile phones and cameras, out of sight.

Smoking

Smoking, including e-cigarettes and vaping, is only permitted in designated areas on the outside decks. However, all forms of smoking are strictly forbidden even in designated areas when the ship is in port and refuelling. The crew will advise guests when this is the case.  

Laundry

Laundry rooms with washing machines, dryers and irons are available on all ships. Tokens can be purchased at reception.

Medical assistance

There is no doctor or pharmacy on board. However, officers are trained in first aid and can provide emergency medical assistance. The ships are also close to land should urgent medical assistance be required.

Environmental commitment

Hurtigruten’s environmental efforts are tied to our strategic six-point policy;

1. That environmentally-oriented measures are identified and implemented in day-to-day operations.
2. That focus is directed specifically at the marine environment.
3. That we specify requirements for subcontractors and contractual partners.
4. That our communications concerning our own environmental performance are open and complete.
5. That we ensure continuous monitoring and improvement of our environmental work.
6. That we do not leave any permanent traces behind us in vulnerable areas.

As a traveller with Hurtigruten, your contribution to environmental care is welcome. We have garbage sorting aboard all ships, and we encourage you to turn off lights when leaving the cabin and unplug electrical transformers when not in use.

In 2018, we banned all single-use plastic on board our fleet. When ashore, bring your litter back to the vessel or dispose at designated places. We are often near wildlife on our voyages. Please heed the advice of your Tour Leader/Expedition Leader and excursion guide and strive to act in a way that does not alter the wildlife’s natural behaviour.

Bringing a vehicle on board

Pre-booking

We highly recommend pre-booking a spot on the car deck. You can show up on the day, but there’s no guarantee we’ll have a free space.

Arrival at Port

Please be ready to drive on board at 18.00 in Bergen and no later than one hour before departure in Trondheim, Bodø, Tromsø and Kirkenes. For all other ports, please arrive no later than 30 minutes before departure.

Check-in

In most ports, you park your car, walk on to the ship, check in, and then return to your vehicle. Our crew will then inform you when it’s your turn to drive on board. In Bergen, please walk into the terminal and check in.

We ask guests embarking at ports where we dock for 15 minutes or less to drive onto the ship before checking in. A member of our car deck crew will hand you a transit card. Please show this card to reception staff during check-in. Check our sailing plan to see how long we stay in each port.

Please provide reception staff with the following information during check-in:

• License plate number
• Type of vehicle
• Colour of vehicle

You will receive your vehicle access pass during check in, which must be shown to the crew on the car deck.

Parking & boarding

• In Bergen, there is a car park near the terminal marked with ‘Kystruten and FjordLine’.
• In Trondheim and Bodø, there is a car park close to the pier.
• In Tromsø, vehicles must be parked in public car park near the terminal building.
• In Kirkenes, there’s a marked parking lane on the pier.

Our smaller ports do not usually feature a car park. However, you can park in a suitable place close to the pier.

Please note: The order vehicles enter the ship depends on their port of disembarkation. You’ll receive further information during check-in.

In many ports, our crew can drive your vehicle on and off the ship. However, please note that we cannot guarantee this service.

You can bring your vehicle on board at any port, except for our seasonal stops in Geirangerfjord in summer and Hjørundfjord in autumn, as we don’t dock in these two locations. Instead, we anchor offshore, and guests are brought on board by tender boats.

Restrictions

• For safety reasons, we will not be able to board vehicles with LPG or CNG gas. This applies even if the tank is empty.
• No caravans or trailers are allowed on board.
• Guests aren’t allowed on the car deck while the ship is sailing. Therefore, please take the luggage you require from your vehicle and board via the terminal in Bergen and via the pier in other ports.

Disembarking

The car deck only opens when the ship is docked. Therefore, you can enjoy the views right up until we reach land. The crew will show you to your vehicle, and you can start your engine when notified.

Please note: On southbound sailings, the crew drive all vehicles off the ship in Trondheim due to the early hour (06.30) of our arrival. You can collect your keys in reception. 

Pet Cabins

You can travel on our ships with your pet. To do so, please book your ticket through our Customer Service Centre on 02045711560. Please note that if you need to book a cabin for your journey, there will be an additional fee of 150 NOK per night for pets.