Introduction

Built in 2003, Crystal Serenity is one of the highest rated ships in the world. She is part of Crystal Cruises’ fleet of two ships, which has set a new standard in ultra-luxury travel and world exploration. As a mid-size ship, she can accommodate up to 1,070 guests across nine passenger decks.

Best suited to mature travellers seeking good food in a luxurious setting, with good furnishing and attentive service, Crystal Serenity offers a range of amenities and services. From French cuisine to Japanese sushi, a wide range of dining options are available onboard. With a resort casual dress code, she offers a relaxed atmosphere with high standard of service.

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Main Info
  • Children Allowed
  • Nursery -
  • Smoking Some
  • Style Ultra Luxury
  • Decks9
  • Cabins545
  • Size Medium
  • Ship Type Ocean
  • Wheelchair Cabins8
  • Crew Members655
  • Refurbished2013
  • CurrencyUSD
Unique Features

Crystal offers a wide range of enrichment programmes in association with their Creative Learning Institute Partners, with leading names in language, music, wellness and wine working with them to create original, varied and unique programmes. Complimentary, progressive courses in association with Berlitz, Yamaha, Cleveland Clinic, Tai chi Cultural Centre and the Society of Wine Educators are also on offer throughout many Crystal Cruises. Available through The Studio.

Computer [email protected]
An industry first. Launched in 1997, it offers contemporary enrichment programmes, more computer stations per guest than any other ship, 24-hour internet access and dedicated teams to instruct on topics ranging from basic computer skills to advanced digital photo finishing and website design.

Crystal Vision Enrichment Programme
Showcasing some of the world’s most celebrated names in topics including art, history, journalism, television, stage, screen, US and foreign diplomacy, as well as food and wine.

Wine & Food Festival at Sea
With celebrity chefs such as Suzanne Goin, Danny Meyer, Marcas Samuelsson, Sam Choy and Andre Soltner accompanied by leading wine experts, these popular themed cruises run throughout the year.

Experiences of Discovery Voyages
First launched in 2009, Crystal offers a series of themed cruises, each focused on a special interest with onboard and shoreside complimentary activities. Popular focuses include photography, ancient civilisations, chance & fortune, mind, body & spirit, jazz, gold, film & theatre, cabaret at sea, big band and ballroom dance.

Dress Code

Throughout the day, guests wear a mix of active resort wear. Dining room attire is casual during the day; however, swimsuits, swimsuit cover-ups/robes and baseball hats are not appropriate. If you do not wish to change for a meal in the afternoon or evening, alfresco dining on deck is available. After 6 pm, casual daytime attire is not appropriate. Shorts and baseball caps are not permitted for men or women.
For days in port, be sure to bring comfortable walking shoes. Check with your travel agent for special items you might want to pack for your destination and the time of year you are traveling.

There are bathrobes, kimonos and slippers in each stateroom for your use during the cruise. Other amenities include a clothes brush, shoehorn, hair dryer, soap, Aveda shampoo and conditioner, body lotion, sewing kit and umbrella.

Evening Dress Code
Keeping in line with the continually evolving, more relaxed dress codes reflected throughout the world today, they have simplified the preferred evening dress codes to two types: Crystal Casual and Black Tie Optional. Please refer to the dress codes described in detail below. After 6 pm, casual daytime attire is not appropriate. Shorts and baseball caps are not permitted for men or women.

Crystal Casual: Crystal Casual calls for a dressed-up version of casual looks.

Black Tie Optional: A Black Tie Optional evening offers guests a celebratory opportunity to dress more formally. They request at least a jacket to be worn by men. On Black Tie Optional evenings, if you choose to change your attire following the evening dinner festivities, please maintain a minimum style of dress in keeping with the dress code described above in Crystal Casual. With the exception of Tastes, jeans may not be worn in any venue or lounge including the casino.

Smoking and e-cigarettes

Crystal Cruises kindly asks all guests to observe the non-smoking areas onboard, which have been created for the comfort and enjoyment of everyone. Indoor smoking is permitted only in the Connoisseur Club smoking lounge. Smoking is prohibited in all other indoor areas of the ship including all other public rooms, lounges, corridors and restaurants, as well as all staterooms, suites and verandahs. 

Please note, if smoke is detected in a stateroom or suite, a cleaning fee of $250 per incident will be billed to your account. Outdoor smoking is allowed in a limited number of designated spaces as follows:

Cigarette smoking (includes Electronic cigarettes)
  • Decks 10, 9 and 8 Aft on Crystal Symphony and Crystal Serenity
  • Deck 11 Aft Crystal Serenity
  • Seahorse pool area, port side only
  • Promenade Deck


Cigar & Pipe smoking

  • Decks 10, 9 and 8 Aft on Crystal Symphony and Crystal Serenity
  • Deck 11 Aft Crystal Serenity
Electrical Appliances

Both 110-volt (American current) and 220-volt (European current) outlets are provided in your stateroom. Two hair dryers are provided in each stateroom. If you have any questions about compatibility of appliances, please ask your Stateroom Attendant.

Special Dietary Requirements

The following dietary needs can be met provided Crystal Cruises is informed 90 days prior to sailing:

  • Diabetic
  • Gluten-free
  • Low-carb
  • Trans fat free
  • Kosher*
Kosher-certified meats, seafood and poultry, as well as white and red kosher wines are available on a limited basis. All chefs have been only trained in kosher food preparation, handling and servicing. Only kosher kitchen utensils are used and dining utensils are washed separately.
Disabled Facilities

Guests with any disability, including those primarily confined to wheelchairs or scooters, are medically oxygen dependent, are hearing impaired or use service animals, must notify Crystal Cruises at the time of booking as they may be required to submit forms for Release and Indemnity directly to Onboard.

Guest Services
Guests must bring their own wheelchair, electrically powered wheelchair or electric scooter that does not exceed 22" wide. Please note: Crystal Cruises reserves the right to limit the number of electric scooters onboard.

Crystal Symphony and Crystal Serenity were designed to be accessible for the physically challenged, with ramp access to most decks and public areas. Ships’ elevators can accommodate most wheelchairs, motorized wheelchairs or electrically-powered scooters that do not exceed 22" wide, allowing access to all public decks. It is strongly recommended that the guest be accompanied by a travelling companion for better access to all areas on and around both Crystal ships, as well as ashore.

Age Restrictions

Age restrictions may be applicable within certain areas of the ship, including the casino, spa and gym.

Deck Plans
Deck 5 - Crystal

  • Medical Center
  • Concierge Desk
  • Crystal Cove
  • Crystal Plaza
  • Crystal Society
  • Crystal Dining Room

crystal cruises crystal serenity deck 5.jpg
Deck 6 - Tiffany

  • Galaxy Lounge
  • Crystal Casino
  • Boutiques
  • The Bistro
  • Hollywood Theatre
  • Photo Gallery
  • Pulse
  • Connoisseur Club
  • Avenue Saloon
  • Stardust Club
  • Sports Area

crystal cruises crystal serenity deck 6.jpg
Deck 7 - Promenade

  • Deluxe Stateroom
  • The Studio
  • Computer University @ Sea
  • Library
  • Bridge Lounge
  • The Vintage Room
  • Centur Suite
  • Constellation Suite
  • The Sushi Bar
  • Prego
  • Silk Road

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Deck 8 - Horizon

  • Deluxe Stateroom with Verandah

crystal cruises crystal serenity deck 8.jpg
Deck 9 - Seabreeze

  • Deluxe Stateroom with Verandah

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Deck 10 - Penthouse

  • Penthouse with Verandah and Third Berth
  • Deluxe Stateroom with Verandah

crystal cruises crystal serenity deck 10 .jpg
Deck 11 - Penthouse

  • Crystal Penthouse suites with Verandahs and Third Birth

crystal cruises crystal serenity deck 11 .jpg
Deck 12 - Lido

  • Sunset Bar
  • Palm Court
  • Waves Teen Center
  • Fantasia Children's Playroom
  • Seahorse Pool
  • Jacuzzi
  • Trident Bar & Grill
  • Scoops Ice Cream Bar
  • Tastes
  • Lido Cafe

crystal cruises crystal serenity deck 12 .jpg
Deck 13 - Sun

  • Observation deck
  • Wimbledon Court
  • Crystal Salon
  • Fitness Center
  • Crystal Spa

crystal cruises crystal serenity deck 13.jpg
Accomodation
Penthouse Suite with Verandah

Can accommodate up to 2 passengers. Benefits from 2 flat-screen TVs, en-suite bathroom with whirlpool with separate shower, free internet (2 hours) and free in-suite phone usage (1 hour) .

All Penthouse cabins include a living area, private veranda, en-suite bathroom with whirlpool, separate shower and walk-in wardrobe. They also benefit from personal butler service, free unlimited Crystal e-mail and complimentary wine plus choice of spirits from set menu upon embarkation.

Crystal Penthouse with Verandah

Can accommodate up to 2 passengers. Features a living room and dining area with panoramic views, custom wool carpets, walnut floors, cabinetry, Swarovski chandelier and entertainment centre with TV, Blue-ray/DVD player. A separate study with wireless Internet access, cordless phone and safe is also available.

Rooms also include a separate bedroom with Frette linens and a flat-screen with Blu-ray/DVD player, as well as 2 walk-in wardrobes. The en-suite bathroom includes a master bath with whirlpool, ocean view, crystal sconce, heated Calacatte marble floors, spate shower and bidet, as well as an waterproof TV. A custom built-in bar, guest bathroom and refrigerator are available.

Penthouse with Verandah

Can accommodate up to 2 passengers. Benefits from 2 flat-screen TVs, en-suite bathroom with whirlpool with separate shower, free internet (2 hours) and free in-suite phone usage (1 hour).

All Penthouse cabins include a living area, private veranda, en-suite bathroom with whirlpool, separate shower and walk-in wardrobe. They also benefit from personal butler service, free unlimited Crystal e-mail and complimentary wine plus choice of spirits from set menu upon embarkation.

Deluxe Stateroom with Verandah

Available with a verandah. Each can accommodate up to 2 passengers. Parents can have two related children booked in the same stateroom provided one of them is at least 16 years of age. Infants 6-24 months who will be utilising a crib may travel as a third berth in either a double or triple stateroom.

Deluxe Stateroom with Large Picture Window

Available with large picture window. Each can accommodate up to 2 passengers. Parents can have two related children booked in the same stateroom provided one of them is at least 16 years of age. Infants 6-24 months who will be utilising a crib may travel as a third berth in either a double or triple stateroom.

Entertainment

Offering a wide range of classic cruise entertainment, Crystal Serenity is deally suited to passengers looking for a relaxing, laid-back approach to entertainment. Heavily featuring celebrity entertainers and speakers, she offers a selection of other activities.

Library

With over 2,000 books on subjects ranging from classic to popular biographies, history to contemporary mysteries. A selection of 1,000 DVDs and board games are also available.

Boutiques

Boutiques selling a wide range of products are available onboard. Jewellery, watches, designer perfumes and cosmetics, as well as accessories, handbags, clothes and holiday essentials are all on offer.

The Crystal Casino

Featuring BlackJack, Craps, Roulette and Poker. Slot machines and video poker machines also available.

Palm Court

Hosting Afternoon Tea, evening dancing and entertainment, it features panoramic sea views through floor-to-ceiling window walls. Classical concerts and special parties feature here.

Avenue Saloon

Cocktail and piano bar with an intimate atmosphere.

Pulse

Nightclub adjacent to the Crystal Casino.

Connoisseur Club

Club-like cigar lounge with a selection of spirits ranging from Monte Cristo to Davidoff.

Stardust Club

With its open setting, centre bar and panoramic view, it is the onboard nightclub.

Crystal Cove

Piano bar offering aperitifs and speciality drinks any time of the day.

The Galaxy Lounge

Featuring productions, shows and headline entertainers.

Hollywood Theatre

Showing a selection of popular recent-release and classic films. Multi-lingual translation systems available.