Contact
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02380 714 790
Introduction
With elegant lines and sweeping ocean views, our intimate ship houses expansive suites and guest rooms, alongside a world-class choice of dining, wellness and entertainment.
Main Info
Deck Plans
Accomodation
Entertainment
- Children Allowed
- Nursery -
- Smoking Some
- Style Ultra Luxury
- Decks8
- Cabins477
- Size Medium
- Ship Type Ocean
- Wheelchair Cabins4
- Crew Members499
- Refurbished2023
- CurrencyUSD
Unique Features
Wheelchair Assistance
Wheelchair assistance is not provided on board or at our ports of call unless in case of an emergency. Guests with limited mobility, requiring assistance, are required to travel with a companion who is able to assist them in moving around.Pets
Pets will not be permitted aboard the ships.Smoking Policy
At Crystal, we recognise that some of our guests smoke and others do not. While most areas of the ship are non-smoking, there will be designated smoking areas throughout. Please note that pipe and cigar smoking is only allowed in the Connoisseurs Club and all suites/guest rooms are non-smoking, including on the verandas.Dress Code
At Crystal, we want guests to feel confident and relaxed throughout their stay, so we have compiled the following guide to the different dress codes on board. If you have any questions, please don’t hesitate to contact us by calling 1.888.617.0110 or +1.786.464.4420.
Day Casual
A less formal look allows guests to feel comfortable during the day; Day Casual attire may be worn everywhere, including our restaurants, until 18:00.
Suggestions for a Day Casual look:
Women
- Sundresses
- Elegant shorts
- Jeans
- T-shirts or blouses
- Linen clothing
- Swimsuits with cover-ups (when not poolside)
Men
- Shorts
- Jeans
- T-shirts or polo shirts
- Linen clothing
- Swim shorts with a T-shirt or polo (when not poolside)
NOTE: Swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps, and clothes bearing any offensive messaging are not permitted. Covered swimsuits may only be worn at Trident Grill, Tastes, and Marketplace.
Evening Resort
A step up from Day Casual, after 18:00, we ask that guests adopt the more refined Evening Resort dress code.
Suggestions for an Evening Resort look:
Women
- Dress
- Skirts
- Pants
- Blouses or sweaters
- Dark-wash jeans with no rips
- Tailored dress shorts
Men
- Shirts
- Collared polo shirt
- Sweaters or smart designer sweatshirts
- Dark-wash jeans with no rips (only when accompanied with a jacket)
- Chinos
- Sports jacket or blazer (optional)
- Tailored shorts (these may only be worn in the Tastes restaurant)
NOTE: Please avoid flip-flops/sliders, swimwear, and hats.
Formal Evening
On sailings over seven days, there will be at least one optional ship-wide formal night (depending on the length of the segment), which will require more formal cocktail chic attire. These special events will be defined in your personal pre-sailing guide.
Suggestions for a Formal Evening look:
Women
- Cocktail dresses or gowns
- Suits Evening skirts or pants with an elegant top
- Evening shoes
Men
- Suits or tuxedos
- Shirts
- Dress shoes
- Ties (optional)
What's Included
WHICH RESTAURANTS ARE INCLUDED AND WHICH ARE SUBJECT TO AN UPCHARGE?
Our restaurants are complimentary, except for The Vintage Room. For our specialty restaurants, Umi Uma by Nobu Matsuhisa Restaurant and Sushi Bar and Osteria d'Ovidio, guests will be allotted one complimentary reservation for two people per voyage of up to 11 days (more than one for more extended stays - see below). In addition, guests staying in Crystal Penthouse or Junior Crystal Penthouse Suites can enjoy unlimited free visits.
- Up to 11 days: One complimentary reservation to each restaurant
- 12 to 22 days: Two complimentary reservations to each restaurant
- 23 or more days: Three complimentary reservations to each restaurant
- Reservations above the complimentary allotment will be $50 per person.
WHAT AMENITIES ARE INCLUDED IN SUITES AND GUEST ROOMS?
• Beverages including select fine wines, champagne, premium spirits, and all nonalcoholic beverages such as bottled water, soft drinks, and specialty coffees
• Gratuities for housekeeping, dining, and bar staff
• One complimentary reservation to Osteria d' Ovidio and one complimentary reservation to our second Asian specialty restaurant (not yet announced)
• Butler service in all suites and guest rooms
• Wi-Fi/Internet access in-room and throughout the ship, signal permitting
IS DRY CLEANING INCLUDED WITH ALL ROOM CATEGORIES, OR JUST SUITES. OR WILL IT DEPEND ON THE TRAVEL TIER?
Dry cleaning will be included in select suite categories and detailed on your itinerary.
IS ROOM SERVICE INCLUDED?
An expansive, complimentary in-suite dining menu will be available. Select suite categories will also be able to order from specialty dining venues via their butler.
Medical Needs
CAN I BRING OXYGEN ON BOARD?
If you are dependent on oxygen or require oxygen therapy, you must supply your own oxygen.
CAN I BRING A CPAP MACHINE?
The following devices are permitted on board:
- BIPAP machines, CPAP machines, Concentrators, and Nebulizers.
- You must bring your own equipment on board for personal use. Please hand-carry these items and do not place them in your checked luggage.
Language
The official language spoken on board is English. All officers, staff, and crew as well as local guides and regional specialists speak fluent English. All announcements and lectures will be presented in English.Special Dietary Requirements
In most cases, we can accommodate special requirements. Please provide details about any allergies or food requirements to our Reservations team or your travel advisor prior to your cruise departure.Deck 12
- Glass Roof
- Wimbledon Court (Paddle Tennis & Pickle Ball)
- Crystal Life Spa & Salon
- Putting Green
- Golf Driving Nets
- Crystal Life Fitness
- Forward Observation Deck
- Stairs
Deck 11
- Palm Court
- Wave's & Fantasia (Children & Teens Spaces)
- Scoops Ice Cream Bar
- Trident Grill
- Seahorse Pool
- Marketplace
- Tastes Kitchen & Bar
- Elevator & Stairs
Deck 10
- Aquamarine Veranda Suite
- Sapphire Veranda Suite
- Crystal Penthouse Suite
- Self-Service Laundry
- Elevator & Stairs
Deck 9
- Junior Crystal Penthouse Suite
- Aquamarine Veranda Suite
- Sapphire Veranda Suite
- Double Guest Room with Veranda
- Self-Service Laundry
- Elevator & Stairs
Deck 8
- Crystal Penthouse Suite
- Sapphire Veranda Suite
- Double Guest Room with Veranda
- Junior Crystal Penthouse Suite
- Sapphire Ocean View Suite
- Double Guest Room with Ocean View
- Elevator & Stairs
- Table Tennis
- Self-Service Laundry
Deck 7
- Sapphire Ocean View Suite
- Single Guest Room with Ocean View
- Double Guest Room with Ocean View
- Shuffle Board Courts
- Elevator & Stairs
Deck 6
- Uma Uma by Nobu Matsuhisa Restaurant and Sushi Bar
- Atrium
- Starlite Club
- Computer University@Sea
- Connoisseur Club
- The Vintage Room
- Crystal Images
- Hollywood Theatre
- Jade Night Club
- The Studio
- Library
- Galaxy Lounge
- Crystal Collection
- Bridge Lounge
- The Bistro
- Avenue Saloon
- Apropos & Facets Onboard Shopping
- Osteria D'Ovidio
Deck 5
- Sapphire Ocean View Suite
- Double Guest Room with Ocean View
- Medical Center
- Concierge Desk
- Reception
- Shore Excursions Desk
- Crystal Cove
- Future Sales Consultant
- Crystal Plaza
- Waterside Restaurant
DETAILS
- Large private veranda with teak furniture
- Spacious living room with TV, custom wool carpets, walnut floors, cabinetry and Swarovski® chandelier
- Dining area with panoramic ocean views
- Separate study
- Custom built-in bar
- Large bedroom with queen-size bed or twins, plus his and hers walk-in closets and TV
- Master bath with jacuzzi, ocean view, crystal sconces and Calacatta marble floors, separate shower and bidet
- Guest bathroom
SERVICES
- 24 hour in-suite dining
- Room service from Osteria d'Ovidio
- Unlimited dining in Osteria d'Ovidio
- Shoeshine service
- Assistance with packing and unpacking
- Free unlimited laundry and dry cleaning, 2nd day service
- In-Suite cocktail parties
- Private transfer to and from ship up to 100 miles
- Butler or Concierge escort from terminal to suite on embarkation day
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Flowers
- Fresh fruits, daily change, on request only
- Turndown service with handmade truffles
- Pillow menu (selection from a variety of pillow types)
- Afternoon canapés
- Nespresso coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
DETAILS
- Large private veranda
- Spacious living room
- Dining area
- Two TV's
- Separate bedroom area
- Vanity in bedroom
- Queen-size bed or twin beds with sumptuous bedding, and third berth
- Full jacuzzi bathtub with separate shower and bidet
- Walk-in closet
SERVICES
- 24 hour in-suite dining
- Room service from Osteria d'Ovidio
- Unlimited dining in Osteria d'Ovidio
- Turndown Service with handmade truffles
- Shoeshine service
- Assistance with packing and unpacking
- Dry cleaning for five pieces plus one bag of free laundry every 10 cruise days, 2nd day service
- Free pressing (5pcs/day), 2nd day service
- In-suite cocktail parties
- Private transfer to and from ship up to 100 miles
- Butler or Concierge escort from terminal to suite on embarkation day
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Flowers
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Afternoon canapés
- Nespresso coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Spacious suite, with living area, elegant finishings and private veranda, accompanied by attentive butler service. Sapphire suites are available to book in new and classic design.
DETAILS
- Private veranda
- Spacious living room
- Queen-size bed or twin beds with sumptuous bedding, and third berth
- Walk-in closet
- Two TV's
- 24 hour in-suite dining
- Shoeshine service
- Assistance with packing and unpacking
- Dry cleaning for five pieces plus one bag of free laundry every 10 cruise days, 2nd day service
- Free pressing (5pcs/day), 2nd day service
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Flowers
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Afternoon canapés
- Nespresso coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Redesigned in 2023, these spacious suites feature a living area, lavish finishings and expansive ocean views, accompanied by attentive butler service.
DETAILS
- Large Picture Window
- Spacious living room and dining area
- Queen-size bed or twin beds with sumptuous bedding, and third berth
- Walk-in closet
- Two TV's
SERVICES
- 24 hour in-suite dining
- Turndown service with handmade truffles
- Shoeshine service
- Assistance with packing and unpacking
- Free Pressing (5pcs/day), 2nd day service
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Afternoon canapés
- Nespresso coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Suite offering comfortable living area, private veranda and perfect for grand yet intimate moments, accompanied by attentive butler service. Aquamarine suites are available to book in new and classic design.
DETAILS
- Private veranda
- Sizeable living area
- Queen-size bed or twin beds with sumptuous bedding
- Vanity in dressing area
- TV
- Walk-in closet
SERVICES
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, daily change, on request only
- Afternoon canapés
- Nespresso coffee maker
- Binoculars
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Cozy bedroom redesigned in 2023, with welcoming and comfortable detailing, butler service and ocean views.
DETAILS
- Large picture window
- Sizeable living area with sofa
- Queen-size bed or twin beds with sumptuous bedding
- TV
- Walk-in shower
SERVICES
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Contemporary classic bedroom redesigned in 2023, with butler service and comfortable seating constellations opening onto a private veranda.
DETAILS
- Private veranda
- Sizeable living area with sofa
- Queen-size bed or twin beds with sumptuous bedding
- TV
- Walk-in shower
SERVICES
- 24 hour in-suite dining
- Turndown Service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Contemporary classic bedroom redesigned in 2023, with butler service and impressive windows onto ocean views.
DETAILS
- Large picture window
- Sizeable living area with sofa
- Queen-size bed or twin beds with sumptuous bedding
- TV
- Walk-in shower
SERVICES
- 24 hour in-suite dining
- Turndown service
- Shoeshine service
- Assistance with packing and unpacking
AMENITIES
- Welcome champagne
- Complimentary wine and spirits from set menu
- Complimentary soft drinks
- Fresh fruits, daily change, on request only
- Pillow menu (selection from a variety of pillow types)
- Complimentary unlimited standard WiFi
- In-suite safe
- Interactive tablet for news, updates, and reservations
- Hair dryer
- Hair iron (available upon request)
Our two elegant vessels host an equally exceptional offering including world-renowned restaurants, restorative spas and endless opportunity for inspiration and enrichment, tied together by unparalleled personal service.
Heighten the experience on board with a selection of fine jewelry, watches and cruise wear available in our arcade, alongside designer apparel. Make the most of being at sea with a selection of duty free items available.
The central meeting place on the ship where you can visit the front desk, concierge, shore excursion desk, or sip on a casual drink at the Crystal Cove.
Our innovative Computer lab onboard led by a team of tech experts.
An elegant space to indulge in the finest cigars and cognacs.
Offers fine perfumes and colognes, cosmetics, purses, sun glasses, and jewelry.
An ideal refreshment stop any time of the day, and the perfect place to meet friends for a pre-dinner cocktail. Enjoy a variety of musical styles as the day turns into night.
A well-stocked library containing over 2,000 books on a range of subjects from classics to popular biographies, history to contemporary mysteries. Plus enjoy an ample selection of magazines and board games perfect for poolside reading.
Featuring large sky lights, floor-to-ceiling windows and a fabulous 270-degree forward view, this venue is perfect for afternoon tea, social gatherings and dancing.
Our lap pool with plenty of surrounding deck space to sunbathe, relax and read while enjoying a cool drink in the afternoon.
On selected evenings before and after dinner, this entertainment lounge features dancing, production spot shows, cabaret performances and other themed events.
An intimate lounge for a late-night drink, dancing or a place to let loose with karaoke.
The ship's sleek cinema for recent-released movies, live sport events, guest lectures and religious services.
Performances are the focal point here, with appearances by fantastic Broadway-style performers and headline entertainers. Drink service provided before each show.
Signature piano bar with an intimate ambience. The perfect setting for a cocktail before and after dinner.
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Get In Touch
- 0238 0714 790
-
132 Winchester Road
Chandlers Ford
SO53 2DS
- [email protected]
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