Introduction

In September 2017, Crystal Symphony entered into a multi-million dollar transformation. Emerging from her longest-ever makeovers, she features spacious new suites and penthouses, more innovative dining options including market-style social spaces, open-seating and expanded speciality venues, more state-of-the-art technologies, and enhanced service and space ratios among the loftiest in luxury travel. For Crystal devotees, it's more of that you loved before, only better. For anyone new to Crystal, it's what you would expect of the cruise line that has earned more World's Best awards than any other cruise line, hotel or resort in history.

Defined by Crystal's signature hallmarks of service, space, quality and choices, our all-inclusive voyages to destinations around the globe find new inspiration with this luxurious evolution. As with everything Crystal pursues, a single goal remains paramount: ensuring every guest always feels at home upon the sea.

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Main Info
  • Children Allowed
  • Nursery -
  • Smoking Some
  • Style Ultra Luxury
  • Decks8
  • Cabins476
  • Size Medium
  • Ship Type Ocean
  • Wheelchair Cabins4
  • Crew Members566
  • Refurbished2017
  • CurrencyUSD
Unique Features

Crystal offers a wide range of enrichment programmes in association with their Creative Learning Institute Partners, with leading names in language, music, wellness and wine working with them to create original, varied and unique programmes. Complimentary, progressive courses in association with Berlitz, Yamaha, Cleveland Clinic, Tai chi Cultural Centre and the Society of Wine Educators are also on offer throughout many Crystal Cruises. Available through The Studio.

Computer [email protected]
An industry first. Launched in 1997, it offers contemporary enrichment programmes, more computer stations per guest than any other ship, 24-hour internet access and dedicated teams to instruct on topics ranging from basic computer skills to advanced digital photo finishing and website design.

Crystal Vision Enrichment Programme
Showcasing some of the world’s most celebrated names in topics including art, history, journalism, television, stage, screen, US and foreign diplomacy, as well as food and wine.

Wine & Food Festival at Sea
With celebrity chefs such as Suzanne Goin, Danny Meyer, Marcas Samuelsson, Sam Choy and Andre Soltner accompanied by leading wine experts, these popular themed cruises run throughout the year.

Experiences of Discovery Voyages
First launched in 2009, Crystal offers a series of themed cruises, each focused on a special interest with onboard and shoreside complimentary activities. Popular focuses include photography, ancient civilisations, chance & fortune, mind, body & spirit, jazz, gold, film & theatre, cabaret at sea, big band and ballroom dance.

Dress Code

Throughout the day, guests wear a mix of active resort wear. Dining room attire is casual during the day; however, swimsuits, swimsuit cover-ups/robes and baseball hats are not appropriate. If you do not wish to change for a meal in the afternoon or evening, alfresco dining on deck is available. After 6 pm, casual daytime attire is not appropriate. Shorts and baseball caps are not permitted for men or women.

For days in port, be sure to bring comfortable walking shoes. Check with your travel agent for special items you might want to pack for your destination and the time of year you are travelling.

There are bathrobes, kimonos and slippers in each stateroom for your use during the cruise. Other amenities include a clothes brush, shoehorn, hair dryer, soap, Aveda shampoo and conditioner, body lotion, sewing kit and umbrella.

Evening Dress Code

Keeping in line with the continually evolving, more relaxed dress codes reflected throughout the world today, they have simplified the preferred evening dress codes to two types: Crystal Casual and Black Tie Optional. Please refer to the dress codes described in detail below. After 6 pm, casual daytime attire is not appropriate. Shorts and baseball caps are not permitted for men or women.

Crystal Casual: Crystal Casual calls for a dressed-up version of casual looks.

Black Tie Optional: A Black Tie Optional evening offers guests a celebratory opportunity to dress more formally. They request at least a jacket to be worn by men. On Black Tie Optional evenings, if you choose to change your attire following the evening dinner festivities, please maintain a minimum style of dress in keeping with the dress code described above in Crystal Casual. With the exception of Tastes, jeans may not be worn in any venue or lounge including the casino.

Smoking and e-cigarettes

Crystal Cruises kindly asks all guests to observe the non-smoking areas onboard, which have been created for the comfort and enjoyment of everyone. Indoor smoking is permitted only in the Connoisseur Club smoking lounge. Smoking is prohibited in all other indoor areas of the ship including all other public rooms, lounges, corridors and restaurants, as well as all staterooms, suites and verandahs. 

Please note, if smoke is detected in a stateroom or suite, a cleaning fee of $250 per incident will be billed to your account. Outdoor smoking is allowed in a limited number of designated spaces as follows:

Cigarette smoking (includes Electronic cigarettes)

  • Decks 10, 9 and 8 Aft on Crystal Symphony and Crystal Serenity
  • Deck 11 Aft Crystal Serenity
  • Seahorse pool area, port side only
  • Promenade Deck

Cigar & Pipe smoking

  • Decks 10, 9 and 8 Aft on Crystal Symphony and Crystal Serenity
  • Deck 11 Aft Crystal Serenity

Electrical Appliances

Both 110-volt (American current) and 220-volt (European current) outlets are provided in your stateroom. Two hair dryers are provided in each stateroom. If you have any questions about compatibility of appliances, please ask your Stateroom Attendant.

Disabled Facilities

Guests with any disability, including those primarily confined to wheelchairs or scooters, are medically oxygen dependent, are hearing impaired or use service animals, must notify Crystal Cruises at the time of booking as they may be required to submit forms for Release and Indemnity directly to Onboard Guest Services
Guests must bring their own wheelchair, electrically powered wheelchair or electric scooter that does not exceed 22" wide. 

Please note: Crystal Cruises reserves the right to limit the number of electric scooters onboard.

Crystal Symphony and Crystal Serenity were designed to be accessible for the physically challenged, with ramp access to most decks and public areas. Ships’ elevators can accommodate most wheelchairs, motorised wheelchairs or electrically-powered scooters that do not exceed 22" wide, allowing access to all public decks. It is strongly recommended that the guest be accompanied by a traveling companion for better access to all areas on and around both Crystal ships, as well as ashore.

Age Restrictions

Age restrictions may be applicable within certain areas of the ship, including the casino, spa and gym.

Deck Plans
Deck 12 - Sun Deck

  • Forward Observation Deck
  • Golf Driving Nets
  • Wimbledon Court
  • Paddle Tennis Court
  • Golf Putting Green
  • Sliding Glass Roof over Trident Area
  • Crystal Life Beauty Salon
  • Crystal Life Spa
  • Fitness Centre
  • Saunas
  • Steam Rooms
  • Outdoor Fitness Garden

Crystal Symphony Deck Plans Sun Deck.png
Deck 11 - Lido Deck

  • Palm Court
  • Fantasia Children's Playroom
  • Waves Teen Centre
  • Seahorse Pool
  • Stage
  • Jacuzzi
  • Trident Bar & Grill
  • Scoops Ice Cream Bar
  • Silk
  • Marketplace & Churrascaria
  • Buffet

Crystal Symphony Deck Plans Lido Deck.png
Deck 10 - Penthouse

  • Crystal Penthouses with Verandah
  • Penthouses with Verandah and Third Berth
  • Penthouse Suite with Verandah and Third Berth

Crystal Symphony Deck Plans Penthouse Deck.png
Deck 9 - Seabreeze

  • Seabreeze Penthouse Suite
  • Seabreeze Penthouse
  • Deluxe Stateroom with Verandah

Crystal Symphony Deck Plans Seabreeze Deck.png
Deck 8 - Horizon

  • Outdoor Fitness Garden
  • Table Tennis
  • Deluxe Stateroom with Verandah
  • Deluxe Stateroom with Large Picture Window

Crystal Symphony Deck Plans Horizon Deck.png
Deck 7 - Promenade

  • Outdoor Fitness Garden
  • Deluxe Stateroom with Large Window
  • Deluxe Stateroom with Large Picture Window

Crystal Symphony Deck Plans Horizon Deck 1.png
Deck 6 - Tiffany

  • Apropos
  • Atrium
  • Avenue Saloon
  • Bridge Lounge
  • Crystal Collection
  • Crystal Images
  • Computer [email protected]
  • Connoisseur Club
  • Facets
  • Galaxy Lounge
  • Hollywood Theatre
  • Library
  • Prego
  • Resorts World at Sea
  • Casino
  • Starlite Club
  • The Bistro
  • The Studio
  • The Vintage Room
  • Umi Uma
  • VIP Gaming Room

Crystal Symphony Deck Plans Tiffany Deck 1.png
Deck 5 - Crystal

  • Crystal Cove
  • Crystal Plaza
  • Crystal Society Hostess
  • Future Sales Consultant
  • Waterslide

Crystal Symphony Deck Plans Crystal Deck.png
Accomodation
Crystal Penthouse Suite with Verandah

  • Spacious living room with custom wool carpets, walnut floors, cabinetry and Swarovski chandelier
  • Dining area with panoramic ocean views
  • Custom entertainment centre with Samsung flat-panel television, Blu-ray DVD/CD player and Bose surround sound
  • Separate study
  • Custom built-in bar
  • Complimentary unlimited Wi-Fi
  • Aquavision television in bathroom
  • Large bedroom with queen-size bed or twins with Frette linens, plus his and hers walk in closets and flat-panel television with Blu-ray DVD/CD player
  • Sophisticated one-touch lighting system
  • Master bath with Jacuzzi, ocean view, crystal sconces and Calacatta marble floors, separate shower and bidet
  • Private verandah with teak furniture
  • Complimentary wine plus choice of spirits from set menu upon embarkation
  • Complimentary soft drinks, beer and bottled water in room
  • Complimentary newspaper of your choice once daily
  • Binoculars
  • Cordless phone
  • Guest bathroom
  • Refrigerator
  • Security safe
  • A total of two private car and driver transfers per voyage from/to the designated airport in the port city for embarkation and disembarkation or transfers to/from other locations within 100 miles of the port city for embarkation/disembarkation

Additional Complimentary Crystal Penthouse Amenities

  • Attentive butler service
  • Free in-suite phone usage (two hours per cruise)
  • Free laundry and dry cleaning
  • Free pressing service
  • Private Captain's invitation Bridge tour (when operationally possible)
  • Unlimited complimentary speciality restaurant dining (by reservation, based on space availability).
Penthouse Suite with Butler Service

  • Spacious living area
  • Private verandah
  • Complimentary wine plus choice of spirits from set menu upon embarkation
  • Complimentary soft drinks, beer and bottled water in room
  • Wireless internet access
  • Complementary unlimited Wi-Fi
  • Two flat-panel televisions with DVD/CD player
  • Queen-size bed or twin beds with sumptuous bedding, and third berth
  • Full jacuzzi bathtub
  • Separate shower
  • Bidet
  • Walk-in closet
  • Refrigerator
  • Secuity Safe
  • Binoculars

Additional Complimentary Penthouse Suite Amenities

  • Attentive butler service
  • Data port for laptop computer hook-up
  • Free in-suite phone usage (One hour per cruise)
  • Free pressing service
Penthouse with Butler Service

  • Spacious living area
  • Private verandah
  • Complimentary unlimited Wi-Fi
  • Complimentary wine plus choice of spirits from set menu upon embarkation
  • Complimentary soft drinks, beer and bottled water in room.
  • Flat-panel television with DVD/CD player
  • Queen-size bed and twin beds with sumptuous bedding, and third berth
  • Full jacuzzi bathtub
  • Seperate shower
  • Walk-in closet
  • Refrigerator
  • Security safe
  • Binoculars

Additional Complimentary Penthouse Suite Amenities

  • Attentive butler service
  • Data port for laptop computer hook-up
  • Free pressing service
Seabreeze Penthouse Suite with Butler Service

  • Private verandah
  • Complimentary wine plus choice of spirits from set menu upon embarkation
  • Complimentary soft drinks, beer and bottled water in room.
  • Complimentary unlimited Wi-Fi
  • Three flat-panel televisions
  • King-size bed or twin beds with sumptuous bedding and third berth
  • Large luxury showers with body jets
  • Bidet
  • Butler pass-through for deliveries
  • Walk-in closet
  • Refrigerator
  • Security Safe
  • Binoculars

Additional Complimentary Penthouse Suite Amenities

  • Attentive butler service
  • Walk-in closet
  • Refrigerator
  • Security safe
  • Binoculars
Seabreeze Penthouse with Butler Service

  • Sizable living area
  • Private verandah
  • Complimentary wine plus choice of spirits from set menu upon embarkation
  • Complimentary soft drinks, beer and bottled water in room
  • Complimentary unlimited Wi-Fi
  • Flat-panel television
  • King-size bed or twin beds with sumptuous bedding and third berth
  • Large luxury showers with body jets
  • Walk-in closet
  • Refrigerator
  • Security safe
  • Binoculars

Additional Complimentary Penthouse Suite Amenities

  • Attentive butler service
  • Free pressing service
Deluxe Stateroom with Verandah
  • Categories A2 and A3: PURE staterooms feature a patented air purification system that creates a hypoallergenic environment. Visit crystalcruises.com for details.
  • Private verandah
  • Seating Area
  • Queen-size bed or twin beds with sumptuous bedding
  • Complimentary soft drinks and bottled water in room.
  • Complimentary select beer, wine and spirits upon request.
  • Complimentary unlimited Wi-Fi
  • Data port for laptop computer hook-up
  • Flat-panel television with DVD/CD player
  • Full bathtub/shower combination
  • Refrigerator
  • Security Safe
Deluxe Stateroom with Large Picture Window

Each can accommodate up to 2 passengers. Parents can have two related children booked in the same stateroom provided one of them is at least 16 years of age. Infants 6-24 months who will be utilizing a crib may travel as a third berth in either a double or triple stateroom.

  • Large picture window
  • Seating area
  • Queen-size bed or twin beds with sumptuous bedding
  • Complimentary soft drinks and bottled water in room
  • Complimentary select beer, wine and spirits upon request
  • Complimentary unlimited Wi-Fi
  • Data port for laptop computer hook-up
  • Flat-panel television with DVD/CD player
  • Full bathtub/shower combination
  • Categories C&D have sweeping views; E has a view that is limited or extremely limited.
  • Refrigerator
  • Security Safe

Entertainment

Crystal Symphony offers a wide range of entertainment; from classical concerts and special parties in the Palm Court, to celebrity entertainers & speakers including American icons, Broadway stars, TV stars, novelists, athletes, diplomats, chefs, scientists, artists and economists.

Library

With over 2,000 books on subjects ranging from classic to popular biographies, history to contemporary mysteries. A selection of 1,000 DVDs and board games are also available.

Boutiques

Boutiques selling a wide range of products are available onboard. Jewellery, watches, designer perfumes and cosmetics, as well as accessories, handbags, clothes and holiday essentials are all on offer.

The Crystal Casino

Featuring BlackJack, Craps, Roulette and Poker. Slot machines and video poker machines also available.

Palm Court

Hosting Afternoon Tea, evening dancing and entertainment, it features panoramic sea views through floor-to-ceiling window walls. Classical concerts and special parties feature here.

Avenue Saloon

Cocktail and piano bar with an intimate atmosphere.

Connoisseur Club

Club-like cigar lounge with a selection of spirits ranging from Monte Cristo to Davidoff.

Starlite Club

With its open setting, centre bar and panoramic view, it is the onboard nightclub.

Crystal Cove

Piano bar offering aperitifs and speciality drinks any time of the day.

The Galaxy Lounge

Featuring productions, shows and headline entertainers.

Hollywood Theatre

Showing a selection of popular recent-release and classic films. Multi-lingual translation systems available.