Disabled Facilities

Emerald Waterways welcomes disabled guests but wishes all guests to understand that limitations could exist on-board and during shore excursions. The lifts on the ships service three out of four decks, with access to the Sun Deck only possible using stairs. Under appropriate circumstances guests are welcome to use collapsible wheelchairs on-board. Many tours are conducted from coaches,so guests need to be able to climb up and down the stairs to board. Some shore excursions may require movement over cobblestones or up and down stairs;accordingly, guests with limited mobility will require the services of a responsible companion to be travelling with them, since crew availability is limited. If you have any medical, physical or other special needs, please contact the travel advisors for further information and have a look at the deck plan to gain an understanding of the layout of any particular ship. On occasion they will be required to dock next to other ships, which may mean accessing the shore via the Sun Deck, requiring you to ascend and descend stairs.

Dress Code

We recommend casual and comfortable clothing - for sightseeing and walking tours you’ll need comfortable shoes. For the winter months, you’ll need a warm coat, gloves and water-resistant footwear. Dinner is an informal affair; relaxed evening wear is perfect. On certain evenings such as the Welcome and Farewell Dinners, you might like to dress up.

Age Restrictions

Travellers who are less than 21 years old on the departure date must be accompanied by and share a cabin/room with an adult aged 21 or over. Children under 12 years of age are not accepted. This is a condition of carriers and cruise operators.