Access

Access to the vessel, whilst on the Caledonian Canal, is via a lowered stepped gangway, and a ramp gangway whilst out at sea. Internally, there are two stairways each of 11 steps that inter-connect each deck level – all have a handrail. There is no lift on board and therefore, the ship is not suitable for guests with severe mobility impairment. Guests with limited mobility can be accommodated provided they are accompanied by an assisting companion.

Air Conditioning/Heating

Lord of the Highlands is both air-conditioned and heated as and when appropriate throughout the voyage. Cabins have individual controls to regulate the temperature.

Children

We regret that children under the age of 12 cannot be accommodated.

Communication

Mobile phones are in range for most of the voyage(s), but please note some blind spots do exist, particularly in the remote lochs and islands. Mobile phones should be switched off in public rooms. Wi-Fi access is available.

Dietary Requests

Most of the usual dietary requests can be arranged providing prior notification is made. However, diets that require specific or particular religious observance cannot be accommodated.

Dress Code

Dress is generally smart casual, with perhaps a jacket worn for dinner. Extra efforts are normally made for the welcome and farewell gala dinners. Black Tie is not necessary.

Laundry

Due to restrictions on space there are no dry (or wet) cleaning facilities on board. An iron and ironing board is available on request.

Medical Assistance

Since Lord of the Highlands is never more than a few hours away from port, and most times within a few minutes, medical assistance can be arranged ashore.

Smoking

The ship operates a non-smoking policy in all of the interior areas, including cabins. Smoking is restricted to certain exterior deck spaces and private balconies only.

Safety

At the beginning of each voyage, the Master will conduct a safety briefing indicating the emergency procedures and facilities on board. Special care should be taken not to embark or disembark the vessel whilst in the locks. Guests should note that the companionway decks around the exterior of the vessel are principally designed for ease of access, as well as more generally for manoeuvring the vessel. Whilst berthing or navigating through the locks guests should not access these areas since they could, in certain circumstances, represent a hazard given the constant crew movements along the vessel’s length, and the stowing of fenders etc. Guests should, at all times, avoid those areas which specifically state for ‘Crew Only’.