Introduction

From a chic, four-lane bowling alley to tons of dining choices and Freestyle Cruising, Norwegian Gem has it all. Chill out by the pool, get lucky in the casino, unwind at the spa, and make the kids happy with our water slides, Wii™ games and lots more. Accommodations range from the luxurious multi-room or romantic suites to spacious and affordable staterooms.

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Main Info
  • Children Allowed
  • Nursery -
  • Smoking Some
  • Style Resort
  • Decks12
  • Cabins1197
  • Size -
  • Ship Type Ocean
  • Wheelchair Cabins27
  • Crew Members1070
  • Refurbished2015
  • CurrencyUSD
Disabled Facilites

Guests who have mobility impairments should travel with someone who will take responsibility for any assistance needed during the cruise and in the event of an emergency. A number of staterooms per ship are wheelchair accessible with grab rails in the bathrooms, lower sinks and toilets, shower seats, raised beds, adjustable hanging rods in wardrobes, tilting mirrors and extra wide doors for easy access. If you do use a wheelchair, you must bring your own and it must be collapsible. All guests who require medical equipment to be brought on board must advise Norwegian Cruise Line before sailing. Failure to do so may result in equipment not being cleared before departure.

For hearing-impaired guests, some staterooms with vibrating alarm clocks and an indicating light system alerting guests to fire alarms. For the vision- impaired, a registered guide dogs are allowed on all Norwegian Cruise Line ships. Many Norwegian Cruise Line ships have Braille indicators and audio deck announcements in the lifts, as well as stateroom numbers in Braille and closed captioning TV.

Guests who need oxygen or require oxygen therapy are welcome on all Norwegian Cruise Line ships; however, you must supply your own oxygen. Any physical challenge or medical condition that requires special treatment or attention must be reported to Norwegian Cruise Line at the time of booking. 

Special Dietary Requirements

If you are on a low calorie diet, breakfast, lunch and dinner menus feature low calorie, haute cuisine dishes. Sugar-free and fat-free desserts are also available. Gluten-free, lactose-free, sodium-free, Kosher and dairy-free diets can also be catered for and must be requested at least two months before your cruise.

Age Restrictions

Guests must be 21 years of age or older to purchase or consume alcohol. Norwegian Cruise Line permits young adults between 18 and 20 years of age to purchase and personally consume wine and beer only while on board and with the consent of an accompanying parent. Guests must be 18 or over to gamble and claim any winnings.

Smoking Policy

Public areas throughout all ships are smoke-free. If you smoke cigarettes, you can do so on your balcony, in the casino or in the Cigar Bar (where available). If you prefer pipes or cigars, you can smoke in the Cigar Baror designated smoking lounge. Also,you can smoke cigarettes, pipes and cigars in outdoor public guest spaces and open decks where designated by the appropriate signage. Please be aware that electronic cigarettes cannot be used in public areas where there is a no smoking policy in force. 

Dress Code

When it comes to what to wear, you can go resort casual or get decked-out and look your best - it’s your call. That’s the freedom of Freestyle Cruising. They even have special “Dress-Up or Not Night.” It’s the perfect opportunity to get your portrait taken with your family, that special someone or even with the ship’s Captain. Dress cruise casual anytime during the day, in the buffet and in most specialty restaurants. For women, it includes summer and casual dresses, skirts, regular or capri pants, shorts, jeans and tops. Khakis, jeans, shorts and casual shirts are fine for men. Swimwear is acceptable at the buffet and outdoor restaurant, but a shirt or a cover-up and footwear are required. Cruise casual is also allowed day and night on embarkation day. Wear smart casual if you are eating dinner in the aft main dining room (our more formal dining room) and in Le Bistro on cruises longer than five days. For women, it includes slacks or jeans, dresses, skirts and tops. For men, it’s jeans or slacks with a collared shirt and closed-toed shoes. Traditional Bermuda shorts along with long socks, loafers and a blazer are all acceptable on a Bermuda cruise. They want you to be comfortable, but tank tops for men, flip flops, baseball caps, visors and jeans that are overly faded, with holes or tears and worn below the hips are not permitted in main dining rooms or specialty restaurants. Kids 12 and under are welcome to wear nice shorts in all our restaurants. You may want to pack a sweater too—air conditioning can be chilly. Since your suitcases are collected the night before you return home, don’t forget an overnight bag for prescriptions and need-to-have items.

Sail & Sustain - Our Commitment

We understand that protecting our environment and our oceans is not only vital to our industry but also to our planet. Our Safety, Security, Health and Environmental Protection policy establishes our commitment to conduct our operations safely, securely and with sensitivity to the environment around us. Preserving our oceans and protecting our environment is one of our core company values that we strive to meet through our daily goals:

  • Prevent accidents and incidents involving pollution of the environment
  • Reduce the environmental impact of our operations
  • Dispose of rubbish and materials in accordance with national and international rules and regulations
  • Recycle and reuse materials
  • Continually improve our ISO 14001 certification objectives and targets

Across our fleet, we have implemented many of the most innovative environmental policies and technologies in the cruise industry. As such, we meet or exceed all international, national, state and local port regulations, including those set by MARPOL, the U.S. Coast Guard (USCG) and the U.S. Environmental Protection Agency (EPA). We are also accredited to the international ISO 14001 standard for Environmental Management Systems. This achievement recognises that we utilise a core set of standards for an effective environmental management system that reduces our environmental impact and increases our operating efficiency.

Water Conservation & Management

Onboard Production

Onboard our vessels, water is primarily used by our guests and crew in their staterooms for showers, bathtubs and sinks but is also used for galleys, laundry, pools, whirlpools, spas and cleaning public spaces. We have focused our efforts on increasing water production on board with sophisticated plants that use seawater as the source, which reduces the need for the bunkering of fresh water. This is particularly important in countries where fresh water is limited and best reserved for local communities.

  • Reverse Osmosis (RO) produces fresh and technical water from seawater using high-pressure pumps and sophisticated water filters and treatment components.
  • Evaporators produce fresh water from seawater utilising heat sources such as Exhaust Gas Boilers, Oil Fired Boilers or Wasted Heat recovered from the main engine high-temperature cooling system.
  • Bunkered Water is potable water acquired in port for use on board.

Wastewater Treatment Systems

To treat wastewater onboard, all Norwegian Cruise Line's ships are equipped with Advanced Wastewater Purification systems (AWPs). Wastewater is run through these systems and treated prior to discharge, resulting in effluent that meets or exceeds international regulations and many municipal wastewater facility standards. Our newest ships are equipped with the leading AWP technology that meets the stringent Baltic Standards. Every ship's wastewater is tested quarterly by a third-party, and our environmental officers also conduct weekly water quality tests to ensure we continue to meet all standards.

Bilge Water

Wastewater collected in machinery and engine spaces is known as bilge water. Collected bilge water is held in storage tanks and can only be discharged after meeting international, national and company regulations. To ensure compliance, all ships are equipped with an automatic stopping device and an oil content metre, which work to confirm the ship's compliance. This equipment will analyze and record the oil content of the bilge. If the bilge water does not meet these requirements, discharging is automatically stopped and the bilge water is recirculated until these standards are met. The remaining bilge water that cannot be discharged is collected and landed ashore to an approved vendor.

Ballast Water

To operate safely and comfortably, ships perform an operation known as ballasting, which helps to ensure trim, stability and structural integrity. Filling ballast tanks with ocean water helps stabilise ships, providing comfort to guests and crew. As water is discharged or as fuel is consumed, ships take on seawater to assist with stabilisation. During this operation, some species are able to "hitch a ride" on ships and transfer to many areas of the world, including areas where they are non-native or invasive. Treating ballast water before release removes tiny organisms that may have been picked up in transit in order to safeguard local ecosystems.

Waste Mitigation

Our ships call on sensitive areas of the world, and we strive to lead by example as we strive to continue to be effective stewards. Norwegian enforces a zero-tolerance policy for any items thrown overboard. If an environmental incident is observed, guests, crew and shoreside employees are encouraged to use our environmental hotline.

Proper implementation of a progressive waste management programme lessens the environmental impact of our operations, reduces pollution, promotes diversion of material from landfills, conserves natural resources, saves energy and lowers ship fuel use. Waste is reduced through reusing and recycling, with clear benchmarks serving as our measurement for waste minimisation.

We have pioneered recycling of used oil and it is often offloaded for use at shoreside installations as bio-fuel, with our vessels recycling over 95% of the cooking oil that is landed ashore.

Over the past decade, as the availability of recycling programmes and options has increased, we have taken advantage of these programmes wherever possible. One example is when Norwegian partnered with Waste Management in 2010 to develop an industry-first Live Load offload operation. This partnership reduces offload time of waste, truck on-site time, port congestion, transportation costs and the use of pier-side containers. Our ships that used the Live Load model in 2017 were able to conserve the following:

Norwegian Employees Working To Mitigate Waste

  • Both shoreside and shipboard employees have been involved in food and clothing drives
  • Our shoreside employees and various crew members participate in beach clean-ups and community clean-ups throughout the year
  • During ship refurbishment, options to recycle and donate both technical equipment and hotel furniture are always explored

Fuel & Energy Efficiency

Climate change is one of the defining issues of our time. How governments, organisations and individuals choose to respond to it will have lasting effects for not only our lifetime, but future generations. Knowing this, we believe it is our obligation as leaders in the cruise industry to do our part and help mitigate actions that may influence changes to our climate on a large scale. We are always focused on continuous improvement and are ready to explore new opportunities as our fleet grows.

Emission Abatement

One innovative technology our ships use to decrease exhaust emissions is the Exhaust Gas Cleaning System (EGCS). This technology reduces the amount of sulfur oxide and particulate matter emitted from the ship by cleaning, or scrubbing, the emissions before being released from the stack. Ships equipped with this technology are able to reduce SOx emissions by up to 99 percent. As of April 2019, the following ships have been equipped with this technology: Norwegian Bliss, Norwegian Escape, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Joy, Norwegian Pearl, Norwegian Sun and Pride of America

Whilst in port, our cruise ships continue to generate their own power, providing heat, air conditioning, lighting and hot water for guests and crew, similar to a hotel.

A small number of ports around the world have installed infrastructure for cruise ships to connect to the onshore electrical power grid to supply much of the power needed when the ship is docked. This is known as Cold-Ironing, which can reduce emissions from a ship whilst docked. Out of the 450-plus ports we visit, less than 1% are equipped with this technology. As of April 2019, Norwegian Bliss, Norwegian Epic, Norwegian Jewel, Norwegian Joy and Norwegian Star are equipped with cold-ironing capabilities.

Energy Savings

Data is collected from all our ships to track the largest energy consumers on board and to assist in establishing Key Performance Indicators to identify where energy efficiency improvements can be made. Our goal is to focus on the large energy consumers and explore solutions to optimise operations and lower consumption.

During Norwegian Jewel and Norwegian Star's 2018 refurbishments the lighting instruments in all onboard guest entertainment areas were upgraded to more energy-efficient LEDs. This change resulted in a lower heat output, lower power usage and a longer bulb life.

One of the most successful programmes implemented on our ships is Wasted Heat Recovery (WHR). This process works by recovering heat from the engines and transferring it to freshwater piping, which allows us to utilise a free source of energy for improving water production and saving fuel.

Deck Plans
Deck 15

  • The Haven Deluxe Owner's Suite with Large Balcony

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Deck 14

  • The Haven 3-Bedroom Garden Villa
  • The Haven 2-Bedroom Family Villa with Balcony
  • The Haven Courtyard Penthouse with Balcony

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Deck 13

  • Bali Hai Bar & Grill
  • Cagney's Steakhouse
  • La Cucina
  • Moderno
  • Sugarcane Mojito Bar
  • Spinnaker Lounge
  • Jogging/Walking Track
  • Basketball/Volleyball/Tennis Court

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Deck 12

  • Garden Café / Kid's Café
  • Great Outdoors
  • La Cucina
  • Topsiders Bar & Grill
  • Great Outdoors Bar
  • Body Waves Fitness Centre
  • Card Room/Lifestyle Room
  • Hot Tubs
  • Kids Pool
  • Video Arcade
  • Library
  • Spa Thermal Suite
  • Mandara Spa

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Deck 11

  • Family Inside stateroom
  • Mid-Ship Inside stateroom
  • Inside stateroom
  • Aft-Facing Mini-Suite with Balcony
  • Mid-Ship Mini-Suite with Balcony
  • Mini-Suite with Balcony
  • 2-Bedroom Family Suite with Balcony

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Deck 10

  • Family Inside stateroom
  • Mid-Ship Inside stateroom
  • Inside stateroom
  • Aft-Facing Balcony stateroom
  • Family Balcony stateroom
  • Mid-Ship Balcony stateroom
  • Balcony stateroom
  • The Haven Owner's Suite with Large Balcony
  • Penthouse with Large Balcony
  • Aft-Facing Penthouse with Large Balcony
  • Forward Facing Penthouse with Large Balcony

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Deck 9

  • Family Inside stateroom
  • Mid-Ship Inside stateroom
  • Inside stateroom
  • Aft-Facing Balcony stateroom
  • Family Balcony stateroom
  • Mid-Ship Balcony stateroom
  • Balcony stateroom
  • The Haven Owner's Suite with Large Balcony
  • Penthouse with Large Balcony
  • Aft-Facing Penthouse with Large Balcony
  • Forward Facing Penthouse with Large Balcony

Norwegian Cruise Line Norwegian Gem Deck 9.jpeg
Deck 8

  • O'Sheehan's
  • Family Inside stateroom
  • Mid-Ship Inside stateroom
  • Inside stateroom
  • Obstructed Oceanview stateroom
  • Aft-Facing Balcony stateroom
  • Family Balcony stateroom
  • Balcony stateroom
  • Aft-Facing Penthouse with Large Balcony

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Deck 7

  • Orchid Garden Asian Restaurant
  • Sushi & Sake Bar
  • Teppanyaki
  • Café at the Atrium & Internet Café
  • Bliss Ultra Lounge & Night Club
  • Photo Gallery
  • Stardust Theatre

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Deck 6

  • Magenta Main Dining Room
  • Le Bistro French Restaurant
  • Grand Pacific Main Dining Room
  • Gem Club Casino & Bar
  • Magnum's Champagne & Wine Bar
  • Maltings Beer & Whiskey Bar
  • Shakers Martini & Cocktail Bar
  • Business Centre & Meeting Rooms
  • Stardust Theatre
  • Meeting Rooms
  • Corona Cigar Club

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Deck 5

  • Stardust Theatre
  • Mid-Ship Inside stateroom
  • Inside stateroom
  • Family Oceanview Picture Window stateroom
  • Mid-Ship Oceanview Picture Window stateroom
  • Oceanview Picture Window stateroom
  • Mid-Ship Oceanview Porthole Window stateroom
  • Oceanview Porthole Window stateroom

Norwegian Cruise Line Norwegian Gem Deck 5.jpeg
Deck 4

  • Mid-Ship Inside stateroom
  • Inside stateroom
  • Mid-Ship Oceanview Porthole Window stateroom
  • Oceanview Porthole Window stateroom

Norwegian Cruise Line Norwegian Gem Deck 4.jpeg
Accomodation
Family Inside

These Inside Staterooms are the most affordable way for a family to cruise. With room for up to four guests, passengers will have two lower beds that convert into a queen-size bed and additional bedding to accommodate two more. And of course, room service and many other amenities.

Mid-Ship Inside

These Inside Staterooms are on lower decks and are mid-ship accommodations. They provide easy access to everything onboard, and room for up to four guests. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate two more.

Inside

These Inside Staterooms are the most affordable way to cruise. There's room for up to four guests and they include two lower beds that convert into a queen-size bed and of course, offer room service and many other amenities.

Family Oceanview Picture Window

Up to four guests can fit comfortably in these staterooms, making them perfect for families. Guests will enjoy an amazing view from the big picture window. Two lower beds convert into a queen-size bed and additional bedding to accommodate two more. Of course, they also have room service and many other amenities.

Oceanview Picture Window

These Oceanview Staterooms have enough room for up to four guests. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate up to two additional guests. Guests will also have an amazing view to enjoy from a big picture window, along with room service and many more amenities.

Mid-Ship Oceanview Picture Window

Up to three guests can stay in these Oceanview Staterooms. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate one more, as well as a picture window to enjoy the view. These staterooms are mid-ship accommodations, which means they provide easy access to everything onboard.

Mid-Ship Oceanview Porthole Window

Up to four guests can stay in these Oceanview Staterooms. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate two more, as well as a porthole to enjoy the view. These staterooms are mid-ship accommodations, which means they provide easy access to everything onboard.

Oceanview Porthole Window

Up to four guests can stay in these Oceanview Staterooms. Includes two lower beds that convert into a queen-size bed and additional bedding to accommodate two more, as well as a porthole to enjoy the view. These staterooms are mid-ship accommodations, which means they provide easy access to everything onboard.

Obstructed Oceanview

These Oceanview Staterooms sleep up to four guests and have either a picture window or porthole, with an obstructed view. Two lower beds that convert into a queen-size bed and additional bedding to accommodate two more.

Aft-Facing Balcony

Guests will enjoy every inch of these staterooms, with enough space to sleep up to four guests. The two lower beds can be converted into a queen-size bed and the convertible sofa pulls out to sleep two more. Passengers also have a sitting area and floor-to-ceiling glass doors that open to a private balcony. Because these are aft-facing, the view from the balcony is amazing and truly unforgettable.

Family Balcony

These staterooms are perfect for those that want to bring the whole family. With room for up to four guests, there are two lower beds that convert into a queen-size bed and bedding to accommodate up to two more. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony.

Mid-Ship Balcony

These mid-ship staterooms sleep up to four guests and come with two lower beds that convert into a queen-size bed and a convertible sofa pulls out to sleep two more. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony with a great view. Because they are mid-ship, they provide easy access to everything onboard.

Balcony

These staterooms sleep up to four guests and come with two lower beds that convert into a queen-size bed and a convertible sofa pulls out to sleep two more. Also includes a sitting area and floor-to-ceiling glass doors that open to a private balcony.

Aft-Facing Mini-Suite with Balcony

These Mini-Suites sleep up to four guests, making them ideal for families that want to bring the kids. They have two lower beds that convert into a queen-size bed as well as a sitting area, luxury bathroom with shower and additional bedding to sleep two additional guests. Because they are aft-facing suites, the view from the private balcony is truly amazing.

Mid-Ship Mini-Suite with Balcony

With room for up to four guests, passengers will love these Mini-Suites. Includes two lower beds that convert into a queen-size bed as well as a sitting area, luxury bathroom with shower, additional bedding to sleep two additional guests and a private balcony with a great view. Because it's a mid-ship suite, it provides easy access to everything onboard.

Mini-Suite with Balcony

Up to four guests can stay in these Mini-Suites that come with a sitting area, luxury bathroom with shower, two lower beds that convert into a queen-size bed and additional bedding to sleep two additional guests. Not to mention there's a private balcony from which to enjoy the incredible view.

The Haven 3-Bedroom Garden Villa

These amazing Villas sleep up to eight with three separate bedrooms, each with a king- or queen-size bed and luxury bathroom. With a living room, dining room and incredible private garden with hot tub, guests will have more than enough space to spread out and unwind. There's also access to the private courtyard area. Includes butler and concierge service.

The Haven Deluxe Owner's Suite with Large Balcony

Enjoy the perfect escape in the Deluxe Owner's Suites. With a living room, dining room, wall of windows and separate bedroom with king-size bed and luxury bathroom, guests will have an unforgettable experience in this suite. Sleeps up to four and includes access to the private courtyard area. Not to mention the large balcony and amazing view. Includes butler and concierge service.

The Haven Owner's Suite with Large Balcony

These Owner's Suites are a truly luxurious way to get away. Each includes a separate bedroom with a king-size bed and luxury bathroom with separate shower. They also feature a living room, dining room and large private balconies with incredible views. Accommodating up to four, guests staying in these rooms have access to the private courtyard area. Includes butler and concierge service.

The Haven 2-Bedroom Family Villa with Balcony

Up to six guests can enjoy these Villas that are perfect for passangers bringing kids. They feature one bedroom with a queen-size bed and a bathroom with a luxury bath and shower, as well as a separate children's bedroom. They also include a living area, dining area and private balcony. Guests staying in these rooms will also have access to the private courtyard area. Includes butler and concierge service.

The Haven Courtyard Penthouse with Balcony

These Courtyard Penthouses make for an amazing cruising experience. Accommodating up to three guests, they include a bedroom with a queen-size bed, a bathroom with luxury bath and shower, and additional bedding to sleep one additional guest. They also feature a living area, dining area, private balcony and access to the private courtyard area. Includes butler and concierge service.

2-Bedroom Family Suite with Balcony

These Penthouses are perfect for the whole family. Up to six guests can stay in these luxurious Penthouses that include a bedroom with a queen-size bed and a separate children's bedroom. In addition, they also feature a living area, dining area, private balcony and luxury bathroom with separate shower. Includes butler and concierge service.

Forward Facing Penthouse with Balcony

These incredible Penthouses sleeps up to three, with a bedroom with queen-size bed and luxury bath and shower. Also includes a living area, dining area and large private balcony that offers an amazing view. Includes butler and concierge service.

Aft-Facing Penthouse with Large Balcony

Perfect for a romantic getaway, guests will fall head over heels for these fabulous Penthouses. Each accommodates up to four and feature a bedroom with queen-size bed and luxury bath and shower. In addition, they also include a living area, dining area and large private balcony. Butler and concierge service are also included.

Entertainment

You won’t believe your eyes or even your ears. Norgwegian Cruise Lines have brought Broadway to sea with blockbuster shows, music, dancing, cabaret, comedy and more. You can party all night, grab some great casino action and find your favourites among up to 22 bars and lounges, from electrifying nightspots to cosmopolitan bars and easy-going pubs. Every night is a night on the town.

Gem Club Casino & Bar

Full Casino featuring a circus theme reflecting bold and brash colours of traditional traveling circuses at the turn of the century.

Stardust Theatre

It's showtime! And we've got a really big show for you at the Stardust. Enjoy Broadway and Vegas-style shows.

Video Arcade

Stop by the video arcade and capture a few aliens, win a car race, play pinball and fly a jet fighter. Anything is possible

The Galleria Shops

Need a new bathing suit? How about a surprise gift for a loved one? The Galleria is a department store that offers a wide selection of brand names and speciality goodies.

Internet Café

No matter how far you are from home, staying in touch is easy at the Internet Café.

Library

You'll find a well-stocked selection of things to read, along with a stellar ocean view.

Bliss Ultra Lounge & Night Club

A lounge inspired by all things spherical and out of space. Bubbles, the use of lighting, color and ultraviolet artworks will be throughout this room. Features the industry's 1st bowling alley and also is equipped with TVs.

Atrium Café & Bar

For that double, vanilla, extra hot latte with extra foam, the Atrium Café is at your service with a wide variety of specialty coffees, teas, pastries and cookies.

Magnums Champagne & WIne bar

Some moments just call for champagne. And this is the place to enjoy it. Magnum's features a French Art Deco motif combined with elements that reflect the grand old cruise liner Normandie.

Maltings Beer & Whiskey Bar

Inspired by the lobby bar from the Mandarin Oriental in London, this contemporary full bar has low lounges and tables with the perfect hint of mood lighting.

Shakers Martini & Cocktail Bar

How do you like your martini? Shaken, not stirred? The bartender will make a point of knowing exactly what you like at Shakers, where Art Deco meets the making of cocktails.

Spinnaker Lounge

Horizontal windows in the floor allow you to look down on the bridge. At night, the atmosphere is charged when the music comes up and the stage becomes a dance floor. Two adjoining rooms are available for parties.

Sushi & Sake Bar

Inside the Lotus Garden Restaurant there is also a Sushi and Sake Bar where you can enjoy the very best sushi and sake expertly prepared as you watch.