
Introduction
The best way to cruise Alaska just got better as Norwegian Joy joins her sister ship Norwegian Bliss. Find your happy place on board Norwegian Joy when she cruises year-round from the west coast to Alaska, the Mexican Riviera, and Panama Canal from Miami and Los Angeles. Enjoy a rush like no other as you race in the middle of the ocean on a thrilling two–level race track. Immerse yourself in all the wonder of a virtual world in the Galaxy Pavilion. Be pampered in luxury in our new, spacious and beautifully appointed Concierge accommodations. Explore the wilds of Alaska including pods of whales up close in untouched Icy Strait Point. Enjoy holiday experiences that will delight your senses and calm your soul on Norwegian Joy.
Take a thrilling ride in electric go-carts on a two-level competitive racetrack - the first ever at sea.
Guests who have mobility impairments should travel with someone who will take responsibility for any assistance needed during the cruise and in the event of an emergency. A number of staterooms per ship are wheelchair accessible with grab rails in the bathrooms, lower sinks and toilets, shower seats, raised beds, adjustable hanging rods in wardrobes, tilting mirrors and extra wide doors for easy access. If you do use a wheelchair, you must bring your own and it must be collapsible. All guests who require medical equipment to be brought on board must advise Norwegian Cruise Line before sailing. Failure to do so may result in equipment not being cleared before departure.
For hearing-impaired guests, some staterooms with vibrating alarm clocks and an indicating light system alerting guests to fire alarms. For the vision- impaired, a registered guide dogs are allowed on all Norwegian Cruise Line ships. Many Norwegian Cruise Line ships have Braille indicators and audio deck announcements in the lifts, as well as stateroom numbers in Braille and closed captioning TV.
Guests who need oxygen or require oxygen therapy are welcome on all Norwegian Cruise Line ships; however, you must supply your own oxygen.Any physical challenge or medical condition that requires special treatment or attention must be reported to Norwegian Cruise Line at the time of booking.
If you are on a low calorie diet, breakfast, lunch and dinner menus feature low calorie, haute cuisine dishes. Sugar-free and fat-free desserts are also available. Gluten-free, lactose-free, sodium-free, Kosher and dairy-free diets can also be catered for and must be requested at least two months before your cruise.
Guests must be 21 years of age or older to purchase or consume alcohol. Norwegian Cruise Line permits young adults between 18 and 20 years of age to purchase and personally consume wine and beer only while on board and with the consent of an accompanying parent. Guests must be 18 or over to gamble and claim any winnings.
Public areas throughout all ships are smoke-free. If you smoke cigarettes, you can do so on your balcony, in the casino or in the Cigar Bar (where available). If you prefer pipes or cigars, you can smoke in the Cigar Baror designated smoking lounge. Also,you can smoke cigarettes, pipes and cigars in outdoor public guest spaces and open decks where designated by the appropriate signage. Please be aware that electronic cigarettes cannot be used in public areas where there is a no smoking policy in force.
With Freestyle Cruising, you're pretty much welcome to wear whatever, whenever. Their philosophy is "resort casual" and with the widest range of dining venues, tons of entertainment options and bars & lounges, you'll find there are places for your style all over our ships, day and night.
Daytime, it's basically all fine since they know you're probably headed to the pool or out for a fun Shore Excursion. Casual shorts, jeans, tops and sundresses are welcome everywhere. You can even wear your swimsuit to the poolside grill or the buffet.
Resort casual dress gets you into every venue at night too. Some people like to add a jacket, or when celebrating a special occasion, get all decked out. This too is welcome everywhere. And if you're tired from a long fun day and just want to wear shorts, the buffet is the place for a casual dinner. Some people prefer nice jeans. They're welcome in many of the restaurants as well, but not in all. It's your holiday, so dress comfortably, and you'll find a venue that suits your style.
Since all suitcases are collected the night before you return to port, don't forget to bring an overnight bag packed with a change of clothes, prescriptions and need-to-have items. Thanks to Freestyle Disembarkation, you'll have time on your final morning on board for breakfast and some last minute sunbathing or even a workout.
We understand that protecting our environment and our oceans is not only vital to our industry but also to our planet. Our Safety, Security, Health and Environmental Protection policy establishes our commitment to conduct our operations safely, securely and with sensitivity to the environment around us. Preserving our oceans and protecting our environment is one of our core company values that we strive to meet through our daily goals:
Across our fleet, we have implemented many of the most innovative environmental policies and technologies in the cruise industry. As such, we meet or exceed all international, national, state and local port regulations, including those set by MARPOL, the U.S. Coast Guard (USCG) and the U.S. Environmental Protection Agency (EPA). We are also accredited to the international ISO 14001 standard for Environmental Management Systems. This achievement recognises that we utilise a core set of standards for an effective environmental management system that reduces our environmental impact and increases our operating efficiency.
Onboard Production
Onboard our vessels, water is primarily used by our guests and crew in their staterooms for showers, bathtubs and sinks but is also used for galleys, laundry, pools, whirlpools, spas and cleaning public spaces. We have focused our efforts on increasing water production on board with sophisticated plants that use seawater as the source, which reduces the need for the bunkering of fresh water. This is particularly important in countries where fresh water is limited and best reserved for local communities.
Wastewater Treatment Systems
To treat wastewater onboard, all Norwegian Cruise Line's ships are equipped with Advanced Wastewater Purification systems (AWPs). Wastewater is run through these systems and treated prior to discharge, resulting in effluent that meets or exceeds international regulations and many municipal wastewater facility standards. Our newest ships are equipped with the leading AWP technology that meets the stringent Baltic Standards. Every ship's wastewater is tested quarterly by a third-party, and our environmental officers also conduct weekly water quality tests to ensure we continue to meet all standards.
Bilge Water
Wastewater collected in machinery and engine spaces is known as bilge water. Collected bilge water is held in storage tanks and can only be discharged after meeting international, national and company regulations. To ensure compliance, all ships are equipped with an automatic stopping device and an oil content metre, which work to confirm the ship's compliance. This equipment will analyze and record the oil content of the bilge. If the bilge water does not meet these requirements, discharging is automatically stopped and the bilge water is recirculated until these standards are met. The remaining bilge water that cannot be discharged is collected and landed ashore to an approved vendor.
Ballast Water
To operate safely and comfortably, ships perform an operation known as ballasting, which helps to ensure trim, stability and structural integrity. Filling ballast tanks with ocean water helps stabilise ships, providing comfort to guests and crew. As water is discharged or as fuel is consumed, ships take on seawater to assist with stabilisation. During this operation, some species are able to "hitch a ride" on ships and transfer to many areas of the world, including areas where they are non-native or invasive. Treating ballast water before release removes tiny organisms that may have been picked up in transit in order to safeguard local ecosystems.
Our ships call on sensitive areas of the world, and we strive to lead by example as we strive to continue to be effective stewards. Norwegian enforces a zero-tolerance policy for any items thrown overboard. If an environmental incident is observed, guests, crew and shoreside employees are encouraged to use our environmental hotline.
Proper implementation of a progressive waste management programme lessens the environmental impact of our operations, reduces pollution, promotes diversion of material from landfills, conserves natural resources, saves energy and lowers ship fuel use. Waste is reduced through reusing and recycling, with clear benchmarks serving as our measurement for waste minimisation.
We have pioneered recycling of used oil and it is often offloaded for use at shoreside installations as bio-fuel, with our vessels recycling over 95% of the cooking oil that is landed ashore.
Over the past decade, as the availability of recycling programmes and options has increased, we have taken advantage of these programmes wherever possible. One example is when Norwegian partnered with Waste Management in 2010 to develop an industry-first Live Load offload operation. This partnership reduces offload time of waste, truck on-site time, port congestion, transportation costs and the use of pier-side containers. Our ships that used the Live Load model in 2017 were able to conserve the following:
Norwegian Employees Working To Mitigate Waste
Climate change is one of the defining issues of our time. How governments, organisations and individuals choose to respond to it will have lasting effects for not only our lifetime, but future generations. Knowing this, we believe it is our obligation as leaders in the cruise industry to do our part and help mitigate actions that may influence changes to our climate on a large scale. We are always focused on continuous improvement and are ready to explore new opportunities as our fleet grows.
Emission Abatement
One innovative technology our ships use to decrease exhaust emissions is the Exhaust Gas Cleaning System (EGCS). This technology reduces the amount of sulfur oxide and particulate matter emitted from the ship by cleaning, or scrubbing, the emissions before being released from the stack. Ships equipped with this technology are able to reduce SOx emissions by up to 99 percent. As of April 2019, the following ships have been equipped with this technology: Norwegian Bliss, Norwegian Escape, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Joy, Norwegian Pearl, Norwegian Sun and Pride of America
Whilst in port, our cruise ships continue to generate their own power, providing heat, air conditioning, lighting and hot water for guests and crew, similar to a hotel.
A small number of ports around the world have installed infrastructure for cruise ships to connect to the onshore electrical power grid to supply much of the power needed when the ship is docked. This is known as Cold-Ironing, which can reduce emissions from a ship whilst docked. Out of the 450-plus ports we visit, less than 1% are equipped with this technology. As of April 2019, Norwegian Bliss, Norwegian Epic, Norwegian Jewel, Norwegian Joy and Norwegian Star are equipped with cold-ironing capabilities.
Energy Savings
Data is collected from all our ships to track the largest energy consumers on board and to assist in establishing Key Performance Indicators to identify where energy efficiency improvements can be made. Our goal is to focus on the large energy consumers and explore solutions to optimise operations and lower consumption.
During Norwegian Jewel and Norwegian Star's 2018 refurbishments the lighting instruments in all onboard guest entertainment areas were upgraded to more energy-efficient LEDs. This change resulted in a lower heat output, lower power usage and a longer bulb life.
One of the most successful programmes implemented on our ships is Wasted Heat Recovery (WHR). This process works by recovering heat from the engines and transferring it to freshwater piping, which allows us to utilise a free source of energy for improving water production and saving fuel.
Located in The Haven, these Suites offer amazing ocean views, a wet bar and spacious balconies. They include a king-size bed, two bathrooms and additional bedding.
Hidden at the top of the ship, The Haven features our most luxurious, well-appointed accommodations as well as 24-hour butler service, concierge service and private sundeck.
Perfect for the family, these Villas are located in The Haven and feature two bedrooms, two bathrooms and additional bedding.
Hidden at the top of the ship, The Haven features our most luxurious, well-appointed accommodations as well as 24-hour butler service, concierge service and private sundeck.
With access to The Haven, these Suites feature dining and sitting areas. They offer unforgettable aft-facing views.
Hidden at the top of the ship, The Haven features our most luxurious, well-appointed accommodations as well as 24-hour butler service, concierge service and private sundeck.
These Suites are located in The Haven and include a private balcony with a fantastic view.
Hidden at the top of the ship, The Haven features our most luxurious, well-appointed accommodations as well as 24-hour butler service, concierge service and private sundeck.
Take in breathtaking forward-facing views. These Villas have access to The Haven and feature dining and sitting areas.
With enough room for the entire family, these spacious suites offer amazing forward-facing views and are close to the action of the upper decks. These suites feature a king-size bed and have access to The Haven.
These Penthouses have access to The Haven and offer a king-size bed and additional bedding for one, as well as living and dining areas. With a convenient mid-ship location, they offer a fantastic view from the private balcony.
With access to The Haven, these spacious accommodations are mid-ship, feature a private balcony, a king-size bed and double sofa bed.
With forward facing views and option to connect to a balcony stateroom, these staterooms are the best way to experience the luxury and amenities of The Haven and bring the whole family along.
Located mid-ship with easy access to everything, these suites offer a King bed and a double sofabed.
Perfect if you want to bring the kids, these spacious family cabins range from one to two bedrooms, a living area with double sofa bed and some feature a bathtub.
Featuring concierge service and an exclusive lounge, our concierge suites feature luxury accommodations, 24-hour room service and finished with the finest touches.
Perfect for the family, these Villas have a convenient mid-ship location and feature a separate bedroom, double sofabed and Murphy bed. Hang out with the gang and enjoy the view from your own private balcony.
Featuring concierge service and an exclusive lounge, our concierge suites feature luxury accommodations, 24-hour room service and finished with the finest touches.
Featuring two lower beds that convert, a Murphy bed and private balcony.
Featuring concierge service and an exclusive lounge, our concierge suites feature luxury accommodations, 24-hour room service and finished with the finest touches.
Located mid-ship with easy access to everything, these Villas feature two lower beds that convert to a queen size bed, a double sofa bed, and private balcony.
Featuring concierge service and an exclusive lounge, our concierge suites feature luxury accommodations, 24-hour room service and finished with the finest touches.
Perfect if you want to bring the kids, these Family cabins include two bedrooms and two bathrooms, a living area with double sofa bed and bathtub.
Whether it's the two of you or your family, our mini-suites are accented with the finest touches. And enough room to make memories forever.
These Mini-Suites include a pullman bed, single sofa bed and bathtub. Hang out with the gang and enjoy the view from your own private balcony.
Whether it's the two of you or your family, our mini-suites are accented with the finest touches. And enough room to make memories forever.
Featuring two lower beds that convert to a queen size bed and a private balcony, these Mini-suites also offer amazing views.
Perfect for groups for families together, these staterooms connect to another mini-suite or balcony stateroom. Located mid-ship with easy access to everything, these Mini-Suites feature two lower beds that convert to a queen-size bed, sofa bed, some feature additional bedding for 1, and a private balcony. Some connect with M8, others with B8.
See the world like never before. Floor-to-ceiling glass doors open to your very own private balcony. Stylish and sophisticated appointments enhance these modern rooms.
Ideal for the whole family, these staterooms include two lower beds, with additional bedding for up to two guests.
See the world like never before. Floor-to-ceiling glass doors open to your very own private balcony. Stylish and sophisticated appointments enhance these modern rooms.
Perfect for families or groups, these staterooms offer adjoining stateroom options and include two lower beds that convert to a queen-size bed and additional bedding for up to 2 guests.
Experience comfort all around you. These stylish staterooms feature fine appointments, which are highlighted by nice touches and clear views of the ocean.
Perfect for families, these staterooms include two single beds that convert to a queen-size bed, a bathtub, and additional bedding.
Experience comfort all around you. These stylish staterooms feature fine appointments, which are highlighted by nice touches and clear views of the ocean.
Located mid-ship and connecting with another oceanview stateroom, you will have easy access to everything and room to spread out. These staterooms feature a large picture window and two single beds that convert to a queen-size bed.
Experience comfort all around you. These stylish staterooms feature fine appointments, which are highlighted by nice touches and clear views of the ocean.
Located mid-ship, you will have easy access to everything. These staterooms feature a large picture window and two single beds that convert to a queen-size bed.
Relax in lively style and smart sophistication. Our modern inside staterooms are highlighted with appointments like a TV, sitting area and more.
An affordable family option, these staterooms include two lower beds that convert to a queen-size bed and two pullman beds.
Relax in lively style and smart sophistication. Our modern inside staterooms are highlighted with appointments like a TV, sitting area and more.
These staterooms include two lower beds. Some connect.
Located on higher decks near the fun, these staterooms feature two lower beds that convert to a queen-size bed and some feature additional bedding for up to one guest. Some connect.
These staterooms include two lower beds that convert to a queen-size bed and are aft-facing, so the view from your private balcony is amazing.
Enjoy easy access to all the outdoor fun on the top decks. Your stateroom includes two lower beds that convert to a queen-size bed and some feature additional bedding for up to 2 guests.
Enjoy a large picture window with amazing forward facing views and two single beds that convert to a queen. Sleeps up to two.
When it comes to entertainment on Norwegian Joy, you won't believe your eyes or even your ears. Get mesmerised by the awe-inspiring acrobatics in Elements. Experience a mysterious, urban, chic yet bohemian show that was inspired by Parisian culture with Paradis. On Norwegian Joy it's showtime, all the time.
Come and experience Norwegian's exclusive production show - ELEMENTS! From mesmerising magic to the visual feast of flying to exciting music and dance, this dazzling show will revel in the four elements of Earth, Air, Water & Fire. This show is an incredible spectacle of wonder, enchantment and sensual delight.
Swirl down a double loop waterslide over the side of the ship on the Ocean Loop. Twist and shout whilst rushing down the AquaRacer. And splash around at the family-friendly Aqua Park.
Go for the checkered flag on a thrilling two-level racetrack in the middle of the ocean - the first ever at sea. Whether you're racing through exhilarating turns or simply relaxing on the top deck, cruising with Norwegian means holidaying at your own speed.
Located in 678 Ocean Place, Norwegian's largest and most innovative casino to date offers a wide range of thrilling casino games for every level of player. Whether you're a newcomer or a regular with Casinos at Sea, we've got something for you. Find a hot seat at one of our many slot machines (ranging from 1¢ - $100 USD). Or play your favourite table games with limits from $5 - $5,000 USD. Plus, adjacent to the main floor, the Norwegian Joy Casino has a VIP room offering a private high limit gaming area. No matter what you prefer, there are plenty of ways to get lucky.
Step inside the all new Galaxy Pavilion and into a virtual world unlike anything you've ever seen. Immersive virtual reality experiences. Star Wars Battle Pods. Thrilling simulator rides. Interactive video walls. This is just the beginning of an exciting new world to discover.
Human colonizers have lost contact with Planet Earth. It's up to you to find them whilst searching an abandoned spaceship in this first-ever laser tag experience at sea.
Only Norwegian lets you truly embrace the world around you. An industry first, The Waterfront will forever change the way you cruise. This quarter-mile oceanfront promenade allows you to connect with the ocean whilst experiencing some of Norwegian's signature dining venues. Restaurants, bars, stunning views. What could be better?
Sample a wide range of premium wines and spirits in an upscale lounge. Select menu items are available for full-bottle purchase at Duty-Free pricing.
Calling all cigar enthusiasts! Unwind in an elegant smoking lounge whilst enjoying your favourite cigar and cocktail.
Hit the jackpot in more ways than one inside Skyline Bar. Nestle into plush interiors and have a cocktail before dinner, meet friends after a show or just press your luck with the latest bar-top poker screens.
If you are a people watcher then this is the place to be, whether you want a glass of wine or a vanilla latte.
Mingle with new friends and enjoy upscale cocktails and wines at this modern pre-dinner gathering place located between two of our most popular dining spots.
Exclusively for those 18 and over, Vibe Beach Club is resplendent with ocean views, an over-sized hot tub, chaise loungers and a relaxing water feature. A full-service bar, water spritzers, chilled towels and skewers of fruit ease you even more into serenity. A limited number of passes will be available for purchase on board at the Guest Service Desk.
Inspired by the renowned summer beach parties on the island of Ibiza, Spice H20 is an adult-only escape with contemporary Asian influences. By day, lounge beside hot tubs and a soothing waterfall. By night, dance beneath the stars as vibrant images display on the huge video screen. Snacks and appetizers available.
Unwind with your favourite cocktail whilst enjoying breathtaking views from this casual outdoor bar.
Situated between Cagney's Steakhouse and Neptune's Seafood Restaurant, take a seat, order your favourite beverage and share the day's events with friends, both old and new.
Pamper yourself amid a dazzling display of luxury international brands. Norwegian Joy will feature our largest upscale shopping district with everything from exceptional duty-free shops to world-renowned global luxury brands.