Seabourn Encore is as strikingly beautiful and as excitingly innovative as any Seabourn has ever debuted. She crowns a fleet of luxury cruise ships that is already the newest, most modern and most acclaimed in the ultra-luxury segment. Modelled on the award-winning trio of ships introduced with Seabourn Odyssey, Seabourn Encore represents another welcome stage in the evolution of small ship cruising, which Seabourn pioneered and has consistently expanded and enriched for all of our small ship cruises.
Seabourn is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that is feasible. It is for this reason that Seabourn is honoured to be a part of Carnival Corp., which received the Society For Accessible Travel & Hospitality's (SATH) "Access to Freedom" award. This award is the highest honour in the travel industry that SATH presents to recognise individuals or organisations that have made the greatest strides in advancing opportunities for persons with disabilities, and for promoting the awareness of, and access for, travellers with disabilities.
The Importance of Planning Ahead
Seabourn does not discriminate against individuals on the basis of disability. We seek, to the extent feasible, to accommodate guests with disabilities. However, some needs require adequate time to prepare for a guest's arrival. It is recommended that guests make every effort to contact Guest Accessibility and to submit a Special Requirements Information form (SRI) well in advance of the departure of their cruise and/or cruise tour. We recommend submitting an SRI upon booking or a minimum of 45 days prior to departure.
Guests who are unable to care for their basic needs (e.g. dressing, eating, and attending safety drills) MUST have a capable traveling companion. The medical staff on board is not available for daily care unless an individual is hospitalised in the ship's Medical Centre. In limited situations (either on board or ashore), we may find it necessary to ask the individual to make alternative travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services.
Our vessels have specially designed suites for guests who need mobility assistance. If you have not booked one of these accessible suites but instead will be using a standard suite you need to know about some limitations that adversely impact manoeuvrability, especially ingress and egress. Most entry doors and bathroom doors in non-accessible suites measure 23 inches wide. Bathrooms have a doorsill and the bathtubs are often difficult to negotiate for guests who have limited mobility. Passageways within the suite may be too narrow for a wheelchair or scooter to manoeuvre throughout the suite.
Accessible Suites offer features such as wider entry doors to the suite and bathroom measuring a minimum of 32 inches wide, accessible showers with grab bars, benches/seats, and hand-held shower heads as well as lowered closed and towel rods.
Accessible suite numbers are detailed in the section below by ship and their locations are noted on the deck plans for each ship within the “Onboard Life” section of this website.
Note: For safety reasons, mobility devices must be stored and charged in the guest’s suite.
If you are on an Expedition voyage click here for information. If you are on another Seabourn voyage please find the below information applicable to your cruise.
Seabourn Venture and Seabourn Pursuit
Seabourn Encore and Seabourn Ovation
Seabourn only permits service animals on board, defined as those animals that are individually trained to provide assistance to an individual with a disability. We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. If you have any questions about whether the animal you wish to bring on board is, in fact, a service animal, you may contact Guest Accessibility.
Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off of the ship. Please be sure you understand the requirements for a service animal to disembark in each port of call. The best places to obtain specific information on required documentation and immunisations for your service animal are the U.S. Department of Agriculture's website, local customs offices in the specific ports, and from your service animal's veterinarian. All documentation and immunisation requirements are established by government authorities and not by Seabourn. Should you need assistance in locating this information, please contact Guest Accessibility.
To board the ship, your service animal must have current vaccinations. Records confirming the vaccination status should be provided to Guest Accessibility prior to your departure. We also recommend that you carry the immunisation records with you in case they are required at any port of call. If you do not have the proper documentation and proof of vaccinations for your service animal required at a port of call, or if there are local quarantine requirements, your service animal will be denied the right to leave the ship. If your service animal is denied the right to leave the ship in a specific port of call, the staff and crew will work with you to determine what actions may be possible to allow you to visit the port without your service animal. Please note that in your absence, you will need to provide for the care and supervision of your service animal. Except in those circumstances where your service animal has been denied disembarkation, you may not leave your service animal unattended on the vessel or in your suite at any time.
The Australian quarantine authorities have changed their approach regarding service dogs on-board cruise ships. Unfortunately, their new approach makes it practically impossible for us to accept service animals on domestic or roundtrip cruises from Australia. The Department of Agriculture now considers these cruises to be akin to an international voyage and therefore under ‘biosecurity control’. As a company, we are incredibly disappointed with the Department’s new approach, and we have written to the Federal Minister to ask for a return to their previous way of doing things. At this time guests will not be able to travel with service animals on voyages that end in Australia or call upon a port in Australia after visiting a foreign country. Guests sailing on voyages that begin in Australia will be able to sail with their service animal provided the voyage does not return to Australia after visiting a foreign port. Should you have further questions please contact Guest Accessibility via email at [email protected].
For guests with food intolerances or allergies that are not life-threatening, please contact our Reservations Department. For guests with life-threatening food allergies, we ask that guests provide detailed information to Guest Accessibility by completing a Special Requirements Information form (SRI). Guests should indicate on this form which foods may potentially cause a severe reaction.
Guests with a variety of severe food allergies sail with Seabourn regularly. Our galley staff on board is accustomed to and experienced in dealing with these types of needs. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. It is important to note, however, that meals are prepared in open galleys on board the ships, thus there is always the possibility of some cross-contamination. As such, Seabourn cannot guarantee that a guest will not come in contact with those items. Although Guest Accessibility will provide the ship with an advance notice of all food allergies detailed on an SRI submitted to them, it is recommended that guests also contact the Maitre d’ upon boarding to review the details of these special dietary needs.
Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under age 21. A guest must be at least 6 years of age at the time of embarkation in order to sail on voyages to Antarctica or on Expedition Cruises. We will not accept reservations for infants 6 months or younger for non-transocean sailings, 12 months or younger for transocean sailings at the time the cruise commences. Seabourn cannot accept a booking or carry any guest who will be 24 completed weeks or more pregnant on the last day of the intended cruise. All pregnant women are required to produce a physician’s letter stating that mother and baby are in good health, fit to travel, and that the pregnancy is not high-risk.
Attire During the Day:
In the evening (after 6pm) there are two different dress codes:
The itinerary in the preliminary document booklet will inform you of the number of Formal evenings to expect during your voyage. As a rule of thumb, Formal evenings are scheduled as follows:
(Note: Extended Explorations, Holiday voyages and crossings may be scheduled differently.)
Packing clothing that can be layered is the best way to plan for cruising in virtually any climate. For tropical cruises, bring light, loose-fitting garments that can be paired with a lightweight jacket or sweater. For cooler climates, pack extra layers of warmer garments such as a light top coat and some sweaters. When dressing to go ashore, it is helpful to be aware of the customs of the countries you are visiting. In some ports men and women should not wear shorts. Many cultures prefer that women wear dresses or skirts when visiting shrines, churches, mosques and temples.
Some of our more adventurous destinations like Alaska and Antarctica voyages have additional special packing requirements.
Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over 2.5 inches long and illegal drugs of any kind are prohibited without exception.
Full list of Prohibited Items
For safety reasons drones and any other remote controlled aerial devices/toys, as well as hoverboards or similar devices are not allowed on board our ships.
ON SEABOURN VENTURE AND SEABOURN PURSUIT:
We are implementing a “no smoking” policy on Seabourn Venture and Seabourn Pursuit, our two expedition ships, which includes e-cigarettes. Expedition travel visits many remote and rarely visited environments that are pristine, with diverse ecosystems and wildlife. We have implemented this policy to eliminate the possibility that cigarette butts and other smoking materials would end up harming the environment.
ON ALL OTHER SEABOURN SHIPS:
For the comfort of all guests, most public areas on board, as well as guest suites are smoke-free.
Cigarette smoking is permitted in the following areas:
Smoking of electronic cigarettes is permitted in guest suites. Smoking of water-pipes, glass-pipes or other smoking devices is not permitted on board. Smoking is not permitted on open decks during fuel bunkering operations in port.
Inside smoking of cigarettes is not permitted.
Outside smoking of cigarettes is permitted in designated areas of Seabourn Odyssey, Seabourn Sojourn, Seabourn Quest, Seabourn Encore and Seabourn Ovation:
Guests are asked to refrain from smoking anywhere inside the ship, including in guest suites, on verandas and balconies. If you have any doubts about any area, please consult your onboard staff.
Any guest who smokes inside staterooms or on adjoining verandas in violation of our policy will be charged a US$250 cleaning fee per day of violation
Seabourn ships offer guests access to the internet by means of transmission between satellites orbiting approximately 20,000 miles above the earth and our mobile shipboard system. While this technology enables mid-ocean access in virtually every part of the world, satellite service is frequently noticeably slower and slightly less reliable than land-based methods of access due to the motion of the ship and limitations of bandwidth. There are two main reasons for this:
For these reasons, we ask that guests not use internet service for high volume uses such as gaming, file sharing or streaming video content. The internet service on board is generally quite adequate for all guests’ usage when web browsing and sending or retrieving email.
Guests can access the internet either at terminals located in Seabourn Square, or wirelessly using their own wireless-enabled devices in most locations on board, including in guest suites, lounges and most areas on open decks.
Full laundry, dry cleaning (on selected ships wet-cleaning) and pressing services are available. Suite attendants take care of pick-up and delivery. Same-day service is available at extra charge if requested by 9:00 a.m. A complimentary launderette with washers, dryers, laundry soap and ironing facilities are available onboard all Seabourn ships..
Your ship's small but modern basic medical facility is staffed by a doctor and a nurse. This facility is equipped to provide medical care for illness or accidents that may arise during the cruise, but is not intended to provide ongoing medical treatment. Since we are either at sea or in ports where availability of medical facilities and pharmaceutical products may be limited, we suggest you bring adequate supplies of prescription medications and other health-related items.
Located on Deck 8; Combine mid-ship suites 849 and 851 for suite 8491 or suites 846 and 848 for suite 8468 for a total inside space of 1,292 square feet (120 square meters) plus two verandas totalling 244 square feet (23 square meters)
Grand Wintergarden Suites feature:
Located on Deck 8; mid-ship suites 846 and 849 inside space of 989 square feet (92 square meters) plus one veranda of 197 square feet (18 square meters)
Wintergarden Suites feature:
Located on Deck 8; forward suites 800 and 801 inside space of approximately 977 square feet of inside space (90 square meters), plus one veranda of 960 square feet (89 square meters).
Signature Suites feature:
Located on Deck 7, 8, 9 and 10; total inside space of between 576 and 597 square feet (54 and 55 square meters) plus veranda of between 142 and 778 square feet (13 and 72 square meters).
Owner's Suites feature:
*Wheelchair accessible suites are roll-in shower only.
Located on Deck 11; total inside space of between 639 and 677 square feet (59 and 63 square meters) plus veranda of between 254 and 288 square feet (24 and 27 square meters)
All Penthouse Spa Suites feature:
Located on Deck 10 and 11; total inside space of between 449 and 450 square feet (42 square meters) plus one veranda of between 93 and 103 square feet (9 and 10 square meters)
All Penthouse Suites feature:
Total inside space of between 246 and 302 square feet (23 and 28 square meters) plus one veranda of between 68 and 83 square feet (6 and 7 square meters)
Guaranteed Suite: For this option we select the location and specific suite for you, and notify you prior to departure. Guests are guaranteed to be assigned a suite in the category selected or higher.
All Veranda Suites feature:
*Wheelchair accessible suites are roll-in shower only.
Seabourn Encore features a range of entertainment facilities, including lounges, bars and a casino, as well as a choice of daytime activities. Some of the ship's more unique activities are Evening Under the Stars and Movie Under the Stars, which are Seabourn's signature on deck entertainment.
A place to enjoy your newspaper or to socialise with your fellow passengers, Seabourn Square is what you're looking for. Seabourn Square is the true ‘living room’ of the ships. An inviting sociable space where guests will find a charming European style coffee bar, Seabourn Square has been designed as an open, comfortable environment for guests to interact with onboard officers and the expedition team and engage in conversation with family and new friends. The space is also home to the highly-trained Guest Services staff, who provide a range of concierge services such as general ship information, assistance with special service requests, port and travel information, and more.
A selection of coffees are prepared by the skilled onboard baristas some using beans roasted in Seabourn Square. For those feeling a bit hungry, Seabourn Square offers freshly made pastries and other on-the-go breakfast items in the morning, as well as an assortment of light sandwiches and desserts later in the day, along with a selection of artisanal gelati made on board. Guests will also find a wide range of books in the adjoining library, with a host of titles on subjects such as adventure, expeditions and other topics of interest to enjoy while onboard. Staying current with the news is made easy with a selection of printed newspapers from around the world and tablets featuring the Press Reader news application available to browse each day.
Enjoy this stunning lounge with a bar and panoramic views. Enjoy coffee and tea served every morning, and drinks before or after dinner.
World's Finest Ultra-Luxury Cruise Line™
The Seabourn casino offers a handsome, well-appointed enclave for those attracted to games of chance and skill. Relax and test the odds on various mechanical games or pit your skills against personable, professional dealers at blackjack or poker tables.
The liveliest lounge on board is the scene of daily afternoon tea service. It is a popular spot for pre-dinner drinks and dancing to live music. After dinner, the dancing music continues, and later a DJ spins dance music until late at night. Another terrace of open deck aft of The Club boasts a plunge pool and two small whirlpool spas.
The ship’s main showroom can accommodate all guests, though it seldom does because of the variety available. Lectures, cooking demonstrations, movies and other gatherings are held here in the daytime. In the evenings, live music for dancing before dinner gives way to vocal production shows, cabaret performances, comedy, and classical recitals, as well as more dancing later.
Some of Seabourn's signature events take advantage of the beautiful night sky. On deck, you may take part in an energetic, musical Evening Under the Stars® — sumptuous barbecue dinners or gala parties with live music and dancing. The Rock the Boat nights are famous for high-energy dance music created by our entertainment staffs. Jazz or Blues nights are occasional jams featuring members of the ship’s bands. And Dessert Under the Stars is a category of culinary indulgence out of doors.
The Sky Bar is a place to enjoy a refreshing tropical beverage during the day, or an evening cocktail under the stars.
Offering the perfect setting for a sunny afternoon, the Pool Patio has everything you need for a day spent unwinding. The swimming pool is surrounded by a sundeck with chaise lounges, shaded seating, two large whirlpool spas, and is within steps of the Patio Grill and Patio Bar.
Whether you're buying souvenirs for your friends at home or want a memento of your vacation, our Shops will have what you need. Shop for fashion and cosmetics at The Boutique, jewellery and fine watches at The Collection, or logo cruisewear at the Shop.
Afternoon tea is a tradition steeped in history and, one that has admirably stood the test of time. This inviting, social occasion, is perfect for catching up with friends on the day’s adventures or getting to know someone new. This new version, with white-glove service and live piano music features a range of quality teas and tisanes, all freshly brewed to your order, and a bountiful buffet of both sweet and savoury delicacies to tempt and satisfy every appetite.
A tranquil setting housed in a distinctive flower-shaped canopy that shields guests from sun and wind, The Retreat is ringed with 15 private cabanas designed as individual luxury living rooms that each feature a large HD flat screen television and a refrigerator stocked with a personalised selection of beverages. An additional Spa Treatment Cabana is also available for guests to enjoy personalised spa services, subject to availability. For additional details or reservation, log in and customise your itinerary.
The Retreat is located around a central whirlpool with step-up access to water maintained at an inviting temperature. Up to 28 guests can stretch out on comfortable sun loungers; pull up a bar stool or take a table seat for champagne and cocktails custom created by Seabourn mixologists; or enjoy a selection of bites from a healthy spa menu. A selection of amenities include fresh fruit baskets, premium sun lotions, Evian mist spray, plush towels and personalised bathrobes, while a dedicated Retreat Concierge will be available to satisfy guest requests.
Many veteran cruisers specifically choose cruises that provide at least a few days at sea. The Card Room is a great choice for the sea-loving cruiser who craves that languorous feeling of lazy leisure. There will be loads of on board activities during those days, including a great game of bridge.