Unique Features

The All-Inclusive Regent Experience

Regent Seven Seas Cruises fares include:

• Complimentary return scheduled flights from selected airports
• Complimentary transfers, airport to hotel, to port or direct from the airport to the ship
• Complimentary Business Class upgrades to Europe when booking Penthouse Suites or higher
• Complimentary Unlimited Shore Excursions & Free Land Programmes on selected cruises
• Complimentary 1-night pre-cruise Luxury Hotel Package (Concierge Suites and higher)
• Complimentary 3-night pre or post-cruise Land Programme on selected sailings in Asia/Africa
• All drinks and beverages including fine wines, selected Champagnes, beer and premium branded spirits, cocktails, soft drinks, bottled water, speciality coffees and tea served throughout the ship at any time of day
• All gratuities – no tipping required or service charges
• Complimentary open bars and lounges PLUS in-suite mini-bar replenished daily
• Complimentary 24-hour room service and in-suite dining
• Complimentary gourmet cuisine and speciality dining – no cover charge
• Free Unlimited Shore Excursions in every port-of-call in every destination.
  

Disabled Facilities

Guests need to provide their own wheelchairs, except in an emergency.

Service animals of a disabled guest are allowed onboard the ship only when a cruise embarks, disembarks or stops at a UK or United States port. It is advised to bring any necessary supplies onboard, as Regent does not provide food, medications and/or treatments to any service animals.

Special Dietary Requirements

Please advise Regent Seven Seas Cruises of any special dietary requirements you may have 120 days prior to sailing by sending an e-mail to [email protected]. General dietary needs such as low salt or low cholesterol foods can be satisfied onboard the ship just by speaking with the dining wait staff.

Age Restrictions

Infants must be six months of age as of the first day of the cruise. For voyages that have three or more consecutive days at sea, infants must be at least one year of age as of the first day of the cruise. Guests traveling with a young infant that does not meet the infant policy will be denied boarding. No refunds or other compensation shall be due from Regent Seven Seas Cruises to anyone as a result of the denial of boarding to an underage infant or any accompanying guests. Based on SOLAS requirements Regent Seven Seas Cruises cannot and will not make any exceptions to allow infants on any of their cruises which do not meet the minimum one year of age requirement. No waivers will be accepted. Please do not enquire about making any exceptions, as all requests will be denied. Any guest under the age of 18 must be accompanied by and occupy the same suite as an adult 18 years or older. Regent Seven Seas Cruises does not provide for the care, entertainment or supervision of children. Guests under the age of 16 are not permitted to use the spa or fitness facilities, even if supervised by an adult. Special promotional rates are available for children on select sailings. To be eligible, the child must be under the age of 18.

Dress Code

Attire ranges from Casual to Formal Optional. Casual wear consists of resort-style outfits; some examples are jeans, shorts, t-shirts, and tennis shoes. Casual wear is appropriate for daytime both on board or ashore. Casual wear is not appropriate after 6:00 PM, with the exceptions of while dining at the Pool Grill or Pool Bar and on the final evening of the cruise. On the night prior to disembarkation, guests may need to pack their luggage early due to morning flights the next day. With this in mind, on the last night of every voyage, we will relax the dress code for dinner to Casual.

Otherwise, the recommended onboard dress in the evenings is Elegant Casual. Dinner dress for ladies includes a skirt, or slacks with a blouse or sweater, a pant suit or dress; slacks and a collared shirt for gentlemen. Sport jackets are optional. Casual wear is not to be worn at dinner, once again with the exceptions of while dining at the Pool Grill and on the final evening of the cruise. Ties are not required.

On sailings of 16 nights or more, Formal and Semi-Formal attire is optional on two of the evenings. On the two Formal Optional evenings, guests are welcome to dress as per the elegant Casual dress code or opt for a more formal choice of clothing including gowns and cocktail dresses for ladies; tuxedos, dinner jackets or dark suits with tie for gentlemen.

Smoking Policy

For the comfort and safety of all of our Guests, smoking is not permitted in any enclosed dining area, certain public venues, elevators, the Theatre, and all suites and balconies, and is only permitted in specific designated smoking areas. The use of electronic cigarettes is allowed within designated smoking areas only.

Cigarette smoking is only permitted in designated areas of the outdoor pool area and the following public rooms:

Seven Seas Splendor: Connoisseur Club, Pool area (designated area opposite side of the Pool Bar)

Seven Seas Explorer: Connoisseur Club, Pool area (designated area opposite side of the Pool Bar)

Seven Seas Voyager: Connoisseur Club, Horizon Lounge (outdoor one side designated area), Pool area (designated area opposite side of the Pool Bar)

Seven Seas Mariner: Connoisseur Club, Horizon Lounge (outdoor one side designated area), Pool area (designated area opposite side of the Pool Bar)

Seven Seas Navigator: Galileo's (outdoor one side designated area), Pool area (designated area opposite side of the Pool Bar)

Cigar Smoking is only permitted in the Connoisseur Club on applicable ships and the designated area on the opposite side of the Pool Bar.

Pipe smoking is only permitted in the Connoisseur Club. Pipe smoking in open deck areas is considered an extreme fire hazard and is not permitted.

Failure to comply with the above smoking policy will result in guests being asked to leave the ship at their expense, without refund or credit for the unused portion of their cruise.

Sail & Sustain

We remain committed to being a responsible corporate citizen by fostering a culture of awareness and respect for our world’s resources. Our core company values extend beyond our ships and encourages the preservation of the precious natural resources that are integral to our success. Our ability to offer fantastic guest experiences relies on the clean and healthy marine environment and well-being of the destinations we visit. Our mission is to continually improve our sustainability culture through fresh innovation, progressive education and open collaboration.

Our Commitment

We understand that protecting our environment and our oceans is not only vital to our industry but also to our planet. Our Safety, Security, Health and Environmental Protection policy establishes our commitment to conduct our operations safely, securely and with sensitivity to the environment around us. Preserving our oceans and protecting our environment is one of our core company values that we strive to meet through our daily goals:

• Prevent accidents and incidents involving pollution of the environment
• Reduce the environmental impact of our operations
• Dispose of garbage and materials in accordance with national and international rules and regulations
• Recycle and reuse materials
• Continually improve our ISO 14001 certification objectives and targets

Across our fleet, we have implemented many of the most innovative environmental policies and technologies in the cruise industry. As such, we meet or exceed all international, national, state and local port regulations, including those set by MARPOL, the U.S. Coast Guard (USCG) and the U.S. Environmental Protection Agency (EPA). We are also accredited to the international ISO 14001 standard for Environmental Management Systems. This achievement recognizes that we utilize a core set of standards for an effective environmental management system that reduces our environmental impact and increases our operating efficiency.

Water Conservation & Management

On board Production:

Ship water is primarily used by our guests and crew in their staterooms for showers, bathtubs and sinks but is also used for galleys, laundry, pools, whirlpools, spas and cleaning public spaces. We have focused our efforts on increasing water production onboard with sophisticated plants that use seawater as the source, which reduces the need for the bunkering of fresh water. This is particularly important in countries where fresh water is limited and best reserved for local populations.

• Reverse Osmosis (RO) produces fresh and technical water from seawater using high-pressure pumps and sophisticated water filters and treatment components.
• Evaporators produce fresh water from seawater utilizing heat sources such as Exhaust Gas Boilers, Oil-Fired Boilers or Wasted Heat recovered from the main engine high-temperature cooling system.
• Bunkered Water is potable water acquired in port for use on board.

Wastewater Treatment Systems

To treat wastewater on board, all ships are equipped with wastewater treatment systems. Wastewater is run through these systems and treated prior to discharge, resulting in effluent that meets or exceeds international sewage regulations and many municipal wastewater facility standards. Regent Seven Seas ships are equipped with Advanced Wastewater Purification systems (AWPs). Every ship’s wastewater is tested quarterly by a third-party, and our environmental officers also conduct weekly water quality tests to ensure we continue to meet all standards.

Bilge Water

Collected bilge water is held in storage tanks but can only be discharged after meeting international, national and company regulations. To ensure compliance, all ships are equipped with an automatic stopping device and an oil content meter, which work to confirm the ship’s compliance. This equipment will analyze and record the oil content of the bilge. If the bilge water does not meet these requirements, discharging is automatically stopped and the bilge water is recirculated until these standards are met. The remaining bilge water that cannot be discharged is collected and landed ashore to an approved vendor.

Ballast Water

To operate safely and comfortably, ships perform an operation known as ballasting, which helps to ensure trim, stability and structural integrity. Filling ballast tanks with ocean water helps stabilize ships, providing comfort to guests and crew. As water is discharged or as fuel is consumed, ships take on seawater to assist with stabilization. In calmer seas, ballast water may be released in a new environment. Treating ballast water before release removes tiny organisms that may have been picked up in transit in order to safeguard local ecosystems.

Waste Mitigation

Our ships call on sensitive areas of the world, and we strive to lead by example as we strive to continue to be effective stewards. Regent Seven Seas enforces a zero-tolerance policy for any items thrown overboard. If an environmental incident is observed, guests, crew and shoreside employees are encouraged to use the “Doing What’s Right” hotline.

Proper implementation of a progressive waste management program lessens the environmental impact of our operations, reduces pollution, promotes diversion of material from landfills, conserves natural resources, saves energy and lowers ship fuel use. Waste is reduced through reusing and recycling, with clear bench marks serving as our measurement for waste minimization

Employees working to mitigate waste

Both shoreside and shipboard employees have been involved in food and clothing drives

Our shoreside employees participate in beach clean-ups and community clean-ups throughout the year

During ship refurbishment, options to recycle and donate both technical equipment and hotel furniture are always explored

Fuel & Energy Efficiency

Climate change is one of the defining issues of our time. How governments, organizations and individuals choose to respond to it will have lasting effects for not only our lifetime, but future generations. Knowing this, we believe it is our obligation as leaders in the cruise industry to do our part and help mitigate actions that may influence changes to our climate on a large scale. We are always focused on continuous improvement and are ready to explore new opportunities as our fleet grows

Energy Savings

Data is collected from all our ships to track the largest energy consumers on board and to assist in establishing Key Performance Indicators to identify where energy efficiency improvements can be made. Our goal is to focus on the large energy consumers and explore solutions to optimize operations and lower consumption.

One of the most successful programs implemented on our ships is Wasted Heat Recovery (WHR). This process works by recovering heat from the engines and transferring it to freshwater piping, which allows us to utilize a free source of energy for improving water production and saving fuel.

Alcohol Policy

The sale and consumption of alcoholic beverages will be limited to guests aged 21 years or older. However, with the exception of Hawaii, Alaska and New England voyages not leaving U.S. territorial waters, guests between the ages of 18 through 20 may purchase and personally consume wine and beer only while on board and with the consent of an accompanying parent. Authorization will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and completed at the Reception Desk upon embarkation. While sailing on select international voyages, guests 18 years or older are permitted to consume alcoholic beverages without having to complete the Young Adult Alcoholic Beverage Waiver form. Guests are kindly reminded to consume alcohol in moderation. Regent Seven Seas Cruises reserves the right to prohibit and retain all liquor brought aboard the ship.

Internet Access

Wireless access is available throughout the ship, including most suites. Access is provided utilizing satellite communication systems. Service and speed will vary port to port. Please be advised that bandwidth-heavy applications such as Skype, Netflix, YouTube and VPN are not included in our FREE Unlimited WiFi plans.

If you are utilizing a mobile device that access the internet via a cellular carrier's network (4G for example) instead of the ship's wireless access, it will be treated as if you were using your cell phone and International roaming charges will apply. Any costs associated will be billed directly through your cell phone provider, and not through the ship. Check www.wmsatsea.com for more information.

Medical Services

Each ship has a licensed and registered doctor and nurse for professional and emergency services, which are available at customary charges. The ships' medical centres are designed to provide medical care for certain temporary illnesses and accidents, and are not intended or capable of providing on-going treatment of pre-existing medical conditions. For guests requiring oxygen equipment, an oxygen concentrator is the only form of oxygen equipment allowed aboard ship, and must be provided by the guest. Regent Seven Seas Cruises' wheelchairs on board are for emergency purposes only.

Laundry Services

All guests will now benefit from FREE Valet Laundry Service during their cruise. Enjoy the luxury and convenience of freshly washed, carefully pressed and folded laundry picked up and delivered to your suite throughout your voyage.

Baggage Limits

The amount of personal baggage allowed on our vessels is not limited, but airlines do have limitations so please check with your particular airline. The customary allowance per person is two checked pieces that must not exceed 107 inches (273 cm) when length, height and width measurements are combined. No single piece may exceed the three-dimensional sum of 62 inches (158 cm) and a weight of 70 lbs. (31.75 kg).